when the account is closed and you can no longer access the member centre which, in all likelihood, will be at the point of termination - not notice of termination
To respond to the inferred question - there isn't a grace period as far as I know
Thanks for the reply, I plan to request a change to an email only account, so if the email still works a few days after the broadband ceases, it will likely keep going.
Michael Chare
Edited by Michael_Chare (Fri 03-Apr-15 17:03:20)