Useage Graphs disappeared.

Plusnet Useage Graphs seem to have disappeared overnight. Deliberate or accidental??

I can still check which gateway I'm on but can't make any comparisons about loading.

p.s. Speedtest runs fine as per usual in the morning - wonder what this evening will bring...

Edited by longedge (Tue 07-Jul-15 08:26:52)

And the answer to that is that they have been removed deliberately:

https://community.plus.net/forum/index.php/topic,141...

From Chris Parr:

"We have removed the network performance graphs as they contained commercially sensitive data. We were the only provider to publish this sort of sensitive information in an increasingly competitive marketplace."

We have removed the network performance graphs as they contained commercially sensitive data. We were the only provider to publish this sort of sensitive information in an increasingly competitive marketplace.

It seems that in the modern world, setting yourself apart from the others is not a priority.

It was hardly sensitive. Any provider could know the peak usage times. What will be hidden in the future is the main question?

I went to see whether there was a gateway issue at around 5am this morning that caused my PPP connection to drop, and thought I was going to the wrong place as the graphs were missing.

Another step in the dumbing down of Plusnet.

LMAO...

Can they get any sneakier....

Think Plusnet are [censored] that even there own website shows what a shambles there network is and how efficiently they're running it.

Screw it, I'm taking one of my connections back to cable... & someone serious for my fibre I think!

huh just counted the changes at PLusnet since I joined...

5 changes, all of them have been of disadvantage to me too.

I wonder what else funny they have to announce (sorry I mean called on) it's not like they've attempted to tell the customers about them before the customer have caught wind and kicked up a fuss.

agreed.

customer count not sensitive, its revealed in shareholder reports. plus doesnt reveal # of offline customers.
customer load per gateway? not useful for competitors as # of endpoints is hidden.

Also the bandwidth usage graphs if they have been removed as well were incomplete anyway so not really useful to competitors.

Are PlusNet customer numbers actually spelt out in the BT Financial results?

...commercially sensitive data...

Whenever I hear this phrase, the word "scoundrel" leaps to the front of my brain.

I looked to see whether there were some a recent entry to the Plusnet board who'd instituted some new "austerity" campaign against their customers: increased charges, lower speeds, bizarre new crippled packages, less information,... To my surprise, I can't see an obvious culprit. Has anyone here got some informed speculation about what's going on at Plusnet?

actually yeah, BT bizarrely seem to not reveal it in public reports.