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Standard User deleted
(deleted) Mon 31-Aug-15 13:48:40
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Community Area still down since Saturday--29 Aug 2015???


[link to this post]
 
As title said the PLusnet's Community Area for their Forums is still down since this Saturday. Is there any end in sight??? because I normally quite happy to browse through those!!!
Standard User jelv
(knowledge is power) Mon 31-Aug-15 13:51:41
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Re: Community Area still down since Saturday--29 Aug 2015???


[re: deleted] [link to this post]
 
The forums are still up: http://community.plus.net/forum/index.php

jelv

Plusnet user since November 2001
Standard User Andrue
(eat-sleep-adslguide) Mon 31-Aug-15 15:42:38
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Re: Community Area still down since Saturday--29 Aug 2015???


[re: deleted] [link to this post]
 
In reply to a post by OCdragon:
As title said the PLusnet's Community Area for their Forums is still down since this Saturday. Is there any end in sight??? because I normally quite happy to browse through those!!!
The forums have never been down.

---
Andrue Cope
Brackley, UK

Edited by Andrue (Mon 31-Aug-15 15:42:59)


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Standard User deleted
(deleted) Mon 31-Aug-15 16:16:28
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Re: Community Area still down since Saturday--29 Aug 2015???


[re: jelv] [link to this post]
 
Thanks guys!
Standard User kasg
(knowledge is power) Mon 31-Aug-15 16:25:02
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Re: Community Area still down since Saturday--29 Aug 2015???


[re: deleted] [link to this post]
 
Service: Portal
Posted: Mon, Aug 31 2015 at 12:34:10
Subject: Community Accessability (87756) - UPDATE

Essential maintenance is still ongoing in relation to our Community site and holding pages are currently still in place. We will continue to work on this and keep you updated.

Thank you for your continued patience.

Kind Regards,

Harry Beesley
Customer Relations


Kevin

plusnet Unlimited Fibre - sync approx 65000/20000 at 450m - BQM
Using OpenDNS
Domains and web hosting with TSOHOST
Standard User RobertoS
(elder) Mon 31-Aug-15 16:57:05
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Re: Community Area still down since Saturday--29 Aug 2015???


[re: kasg] [link to this post]
 
One has to wonder what will not be there following the Bank Holiday.

The indispensable man or woman passes from the scene, and what happens next is more or less the same thing as was happening before.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 57970/13958kbps @ 600m. - BQM
Standard User kasg
(knowledge is power) Mon 31-Aug-15 17:19:05
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Re: Community Area still down since Saturday--29 Aug 2015???


[re: RobertoS] [link to this post]
 
Indeed, but I would have thought that the one thing they might want to cut back on was the forums and they have been unaffected.

Kevin

plusnet Unlimited Fibre - sync approx 65000/20000 at 450m - BQM
Using OpenDNS
Domains and web hosting with TSOHOST
Standard User jelv
(knowledge is power) Mon 31-Aug-15 18:08:09
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Re: Community Area still down since Saturday--29 Aug 2015???


[re: RobertoS] [link to this post]
 
I'm guessing some sort of attack - maybe undesirable comments added to all the articles?

jelv

Plusnet user since November 2001
Standard User RobertoS
(elder) Mon 31-Aug-15 18:12:36
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Re: Community Area still down since Saturday--29 Aug 2015???


[re: jelv] [link to this post]
 
You mean they don't have easy recovery from backup?

The indispensable man or woman passes from the scene, and what happens next is more or less the same thing as was happening before.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 57970/13958kbps @ 600m. - BQM
Standard User Oliver341
(eat-sleep-adslguide) Mon 31-Aug-15 18:58:23
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Re: Community Area still down since Saturday--29 Aug 2015???


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
You mean they don't have easy recovery from backup?

They'd still have to find the exploit and fix it before putting the site back online.

Oliver.
Standard User RobertoS
(elder) Mon 31-Aug-15 19:15:44
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Re: Community Area still down since Saturday--29 Aug 2015???


[re: Oliver341] [link to this post]
 
Have they suggested there has been an attack? On both the main site and the community, excluding the forums?

The indispensable man or woman passes from the scene, and what happens next is more or less the same thing as was happening before.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 57970/13958kbps @ 600m. - BQM
Standard User Apprentice
(knowledge is power) Mon 31-Aug-15 19:25:30
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Re: Community Area still down since Saturday--29 Aug 2015???


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
Have they suggested there has been an attack? On both the main site and the community, excluding the forums?

A disgruntled customer(s)? tongue

plusnet user
Standard User Oliver341
(eat-sleep-adslguide) Mon 31-Aug-15 21:02:22
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Re: Community Area still down since Saturday--29 Aug 2015???


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
Have they suggested there has been an attack? On both the main site and the community, excluding the forums?

Not as far as I'm aware, just picking up on what jelv said, and your comment about backups.

Oliver.
Standard User jelv
(knowledge is power) Mon 31-Aug-15 23:59:50
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Re: Community Area still down since Saturday--29 Aug 2015???


[re: Oliver341] [link to this post]
 
I find it very odd that "maintenance" which takes an extended length of time was started without any prior warning via service status. It must therefore be that something adverse and unexpected occurred and the most likely event of that type is some form of attack.

jelv

Plusnet user since November 2001
Standard User Chrysalis
(legend) Tue 01-Sep-15 02:33:39
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Re: Community Area still down since Saturday--29 Aug 2015???


[re: jelv] [link to this post]
 
hardware issues.
database crash

other possible reasons I would put as likely as an attack.

Sky Fibre Pro BQM - IPv4
Standard User jelv
(knowledge is power) Tue 01-Sep-15 07:54:12
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Re: Community Area still down since Saturday--29 Aug 2015???


[re: Chrysalis] [link to this post]
 
If you look at http://usertools.plus.net/status/archive/ you'll see that whatever took this down is associated with what took down the main portal last Thursday as they have the same problem id. I'd be very surprised if there was any common hardware or databases between those two.

jelv

Plusnet user since November 2001
Standard User ChrisAO
(learned) Tue 01-Sep-15 08:12:11
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Re: Community Area still down since Saturday--29 Aug 2015???


[re: jelv] [link to this post]
 
I mentioned here about the Library being down, if you click on the direct link it's not even showing a holding page whereas the other community sections are shocked. The Library always has been a bit buggy, so an attack would not surprise me frown

ChrisAO
Plusnet customer since June 2003.
Standard User broadband66
(fountain of knowledge) Tue 01-Sep-15 15:33:03
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Re: Community Area still down since Saturday--29 Aug 2015???


[re: ChrisAO] [link to this post]
 
Maybe PN decided to upgrade to W10.

Was Eclipse Home Option 1, VM 2Mb & O2 Standard
Now Utility Warehouse (up to 16mbps) via Talk Talk
Standard User deleted
(deleted) Tue 01-Sep-15 15:34:15
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Re: Community Area still down since Saturday--29 Aug 2015???


[re: jelv] [link to this post]
 
They aren't now
Standard User jelv
(knowledge is power) Tue 01-Sep-15 15:56:44
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Re: Community Area still down since Saturday--29 Aug 2015???


[re: deleted] [link to this post]
 
I can still access them!

jelv

Plusnet user since November 2001
Standard User deleted
(deleted) Tue 01-Sep-15 16:30:43
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Re: Community Area still down since Saturday--29 Aug 2015???


[re: jelv] [link to this post]
 
I can now - the site was reported as not responding and timing out
Standard User Apprentice
(knowledge is power) Tue 01-Sep-15 16:31:57
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Re: Community Area still down since Saturday--29 Aug 2015???


[re: deleted] [link to this post]
 
I can still get to read the forum just now:

http://community.plus.net/forum/index.php/topic,1432...

plusnet user
Standard User kasg
(knowledge is power) Tue 01-Sep-15 16:32:24
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Re: Community Area still down since Saturday--29 Aug 2015???


[re: Apprentice] [link to this post]
 
The whole lot seemed to be down for about 5 minutes.

Kevin

plusnet Unlimited Fibre - sync approx 65000/20000 at 450m - BQM
Using OpenDNS
Domains and web hosting with TSOHOST
Standard User Apprentice
(knowledge is power) Tue 01-Sep-15 16:35:48
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Re: Community Area still down since Saturday--29 Aug 2015???


[re: kasg] [link to this post]
 
Wonder what'll be next? tongue

plusnet user
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