Refund cheques

I left Plusnet about 3 weeks ago and cancelled my direct debit at the same time since the payments are taken in advance each month. They then started emailing me because they couldn't take payment (for the service which I was no longer receiving).

I eventually got through to accounts and they sorted it out and said they would issue a refund for the overpayment from the last month. I just went to cash the cheque only to find that it is dated 2/Sept/2014 so the bank won't take it. Nice one plusnet.

Cheques are valid for six years, the bank should accept it as long as they do not suspect fraud.

Cheques are valid for six years

Cheques have no expiration date however most UK banks will not accept a cheque older than six months. Where there is a dispute, a cheque remains legally valid in order to prove a debt for a period of six years, which is the Statute of Limitations.

For more information see Is it true that cheques are only valid for six months?

From my own experience of getting a refund due to a Plusnet error their process leaved a lot to be desired.

Edited by Apprentice (Mon 14-Sep-15 18:27:23)