Plusnet email settings

How do I set up relay.plus.net in windows live mail, for use on a laptop when not connected to the Plusnet network?

Set it up like this...

http://www.plus.net/support/email/setup/windows_live...

...but tick 'requires authentication' under the outgoing server. Try port 587 if the provider you are using blocks 25.

Thanks for the link. However that seems to be the set up if using a Plusnet internet connection.

I have a third party IMAP account which is accepting mail from a non PN email address. relay.plus.net works fine from a PN internet connection. I understand further authentication is required if not using a PN internet connection. This is what I'm after.

What is the host company? I can use my IMAP account on any connection, and the same with my previous host.

Using the SSL port settings.

In reply to a post by wingco1:

Thanks for the link. However that seems to be the set up if using a Plusnet internet connection.

It is, that's why I wrote the extra instructions below the link

In reply to a post by sills:

...but tick 'requires authentication' under the outgoing server.

The is the critical (and only) change that is required for sending mail from a non-Plusnet connection (assuming you are on a current subscription account).

In reply to a post by sills:

Try port 587 if the provider you are using blocks 25.

That might be required depending on who you are connected to.

TIP: You can use exactly the same configuration whether connected to Plusnet or not, so if it works with the requires authentication box ticked when connected via Plusnet you know that the configuration is correct and any issues are down to the network you are connected to. I use requires authentication and port 587 on all devices including desktops that never move from my LAN.

Edited by jelv (Mon 11-Jan-16 09:27:57)

If I tick, "requires authentication" do I need to put a username and password in somewhere?

I am currently using a PN account. However there will be times when I am connecting to a non PN internet connection via wifi to send email using relay.plus.net.

It will probably default to using the same user name and password as you have set up for receiving mail - or it may prompt.

That's seems to be the problem. The incoming mail account isn't with PN. Incoming mail is working fine.

In reference to www.interspire.smtp.com/support/client-config/live-mail:

Click on the Servers tab. In the field labeled Outgoing mail (SMTP), set the value to the SMTP server name you've been given in the field titled Outgoing mail server (SMTP)

Check the box labeled "My server requires authentication" and then click the button that says Settings.

In the Outgoing Mail Server window, select the radio button labeled "Log on using"
In the field labeled Account name, enter the e-mail address of your registered sender
In the field labeled Password, enter the password

That makes things clearer. As BatBoy has just picked up on as well. Sending is still via SMTP even when using IMAP, and it is those settings you need to address.

In the authentication area there is usually a tick-box for something like "Use the same as incoming". That usually works and is far simpler than doing actual settings.

Edited by RobertoS (Mon 11-Jan-16 12:09:46)

The problem I missed was the incoming being with a different provider. It will need the username and password to be the plusnet account login and password.

Thanks to everyone who replied. I used the "log on using" option and input the username and password of an existing account I have with PN. I managed to get a few emails sent which were received, before it stopped working. Yes, I did click apply after entering the details.

However I have found a different, non PN, smtp server with another provider I have, that works OK.

Once again thank you all for your help.