New to Plusnet today. Allg Good Fingers crossed

From Pipex in the early days through O2, then BT, have now moved Line and BB to Plusnet. Line was supposed to move today and BB tommorrow. But both got switched today. Caught Plusnet out, but I rang and got through to a chap at 9am this morning straight away. He switched things on at his end after I installed the plusnet Hub one. Ex Openreach box/HH3, download 1-2 Mb faster, upload 2 mb faster. Pings that were already good are 7ms on Ookla . Nothing wrong with BT service, just prices, BT offered a 'special deal' that was still higher than Plusnet once the Discount period expired........ I would have stayed for the new customer only prices. I realise Plusnet owned by BT, quite ironic.

I noticed that another post had some stats out of the Hub one, I cannot find these can I have some pointers please, need to update sig also

Try going to Troubleshooting > Helpdesk in the router GUI.

Thanks Batboy.

These OK ? 25GB down in under 12 hours thats with just 1 teenager at home......

1. Product name: Plusnet Hub
2. Serial number: +081441+NQ61002177
3. Firmware version: Software version 4.7.5.1.83.8.217.1.1 Last updated Unknown
4. Board version: Plusnet Hub One
5. DSL uptime: 0 days, 11:54:26
6. Data rate: 19999 / 79995
7. Maximum data rate: 27947 / 91289
8. Noise margin: 15.7 / 9.0
9. Line attenuation: 3.9 / 5.0
10. Signal attenuation: 3.9 / 5.0
11. Data sent/received: 1.2 GB / 25.3 GB

Re the connection speeds it's possible the DLM has been reset, so on open profile. (Sync as fast as it can). Assuming you don't mess around with it the first time DLM will do anything is tomorrow night.

If it stays faster after that, great .

Looks fine, although the speedtest in your sig is obviously misleading

Speedtest results in sigs are always misleading .

Edit - looked at it now. How very right you are.

Edited by RobertoS (Fri 20-May-16 21:31:36)

That's very misleading, when I was first with BT , never seen speeds like that again

I'll update after the 10 days settling in period

You should do a speedtest now, before DLM kicks in, and then do one in 10 days time

There isn't a 10-day period on FTTC, in terms of line training. The BT Wholesale stuff about that, which was garbage on ADSLx, is simply not applicable.

You've never seen speeds like since that because it is simply impossible to get over 80Mbps download, particularly on a BT WHolesale connection.

Re BatBoy's comment about speed testing now, I agree. Also again during the daytime tomorrow. DLM may slug it tomorrow night, as I said previously.

Incidentally, what do you mean is "very misleading"? My previous post?

And tomorrow and Sunday.