Billing debarkle

As most are aware we are awaiting Plusnet to fix billing ,, which has been ongoing close to a year ,, WOW yes a Year !! personally my last bill was in November 2018 , yes on Free BB and Phone .
i just as this on the Forum which just sums up Plusnet at the moment ,https://community.plus.net/t5/My-Account-Billing/Failed-Billing/m-p/1664558/highlight/true#M43210

Same here my last bill was October 2018. No sign of fix yet. But still free fibre and phone for a moment.