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ConorMK
(knowledge is power) Thu 17-Mar-22 19:34:50

Fees when leaving?

[link to this post]

So I'm looking in to full fibre offerings on cityfibre but wondered what charges may be levied if i leave Plusnet?

Conor

There is absolutely no substitute for a genuine lack of preparation
BQM

longedge
(experienced) Thu 17-Mar-22 21:13:32

Re: Fees when leaving?

[re: ConorMK] [link to this post]

If you log in to your account and look at "Manage Account/Account Summary" it will tell you whether any cessation charge is active.

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Michael_Chare
(knowledge is power) Thu 17-Mar-22 21:48:06

Re: Fees when leaving?

[re: ConorMK] [link to this post]

In reply to a post by ConorMK:
So I'm looking in to full fibre offerings on cityfibre but wondered what charges may be levied if i leave Plusnet?

If you are in a contract you need to call Plusnet and ask them what charge would be made if your leave early. The size of the charge will depend on how much of your contract is left.

Michael Chare

kasg
(knowledge is power) Sat 19-Mar-22 12:28:37

Re: Fees when leaving?

[re: longedge] [link to this post]

In reply to a post by longedge:
If you log in to your account and look at "Manage Account/Account Summary" it will tell you whether any cessation charge is active.

True, but it doesn't tell you what it is (or at least mine doesn't).

Kevin

plusnet Unlimited Fibre Extra - sync 79999/20000 at around 450m - BQM
Using OpenDNS
Domains and web hosting with HOSTXNOW

pluralist
(fountain of knowledge) Sat 19-Mar-22 13:27:27

Re: Fees when leaving?

[re: kasg] [link to this post]

Doesn't the price list in the Legal section of Ts & Cs lay them out? As I pointed out a few weeks ago in another thread.

They certainly did for many years.

Connections: OnePlus 8 Pro on Three 4+ (LTE)/5G and at home Three Mobile, with (Three)ZTE MF286D router giving about 113/20Mbps.
===========================================================================
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kasg
(knowledge is power) Sat 19-Mar-22 13:59:34

Re: Fees when leaving?

[re: pluralist] [link to this post]

In reply to a post by pluralist:
Doesn't the price list in the Legal section of Ts & Cs lay them out? As I pointed out a few weeks ago in another thread.

They certainly did for many years.

Yes, I'm sure it does but that isn't the point I was making.

Kevin

plusnet Unlimited Fibre Extra - sync 79999/20000 at around 450m - BQM
Using OpenDNS
Domains and web hosting with HOSTXNOW

Apprentice
(knowledge is power) Sat 19-Mar-22 14:41:34

Re: Fees when leaving?

[re: ConorMK] [link to this post]

There might be something relevant here:-

https://www.plus.net/help/my-account/early-terminati...

_{ADSL2+ Broadband}

burble
(committed) Sat 19-Mar-22 14:45:40

Re: Fees when leaving?

[re: ConorMK] [link to this post]

I got as far as typing 'plusnet early' before google came up with the relevant page to work out the cost.

pluralist
(fountain of knowledge) Sat 19-Mar-22 16:32:11

Re: Fees when leaving?

[re: kasg] [link to this post]

And the point I have made here and in the earlier thread thread asking almost the same question is that the answer is on the Plusnet website and has been for years.

Edited by pluralist (Sat 19-Mar-22 16:32:32)

Michael_Chare
(knowledge is power) Sat 19-Mar-22 17:04:08

Re: Fees when leaving?

[re: pluralist] [link to this post]

In reply to a post by pluralist:

And the point I have made here and in the earlier thread thread asking almost the same question is that the answer is on the Plusnet website and has been for years.

Did it say what the charges would be if you had a contract that started after 9th December 2019?

Michael Chare

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