Current package is "Unlimited Fibre" (40/10) anytime landline and mobile calls for £31.99, new deal is £34.27. PN seem to be offering a deal at £1/m less plus £75 gift card for new fibre customers.
However, the "Unlimited Broadband" (10mbs) (which I assume is good old ADSL) is on the PN site at £29.27, so saving her £5/m or £60/y.
The saving is small to many of us, but to an 80+ year old who hardly uses her broadband, I'm thinking why not save whatever I can for her.
I rang PN today and that was an horific experience - I unfortunatelt pressed "1" renewing my contract, and whilst I asked to speak to "retentions as I'm thinking of moving to NOW broadband", the agent told me "I cover sales, renewals, retentions, you name it...you won't get a better deal".
Whilst I would switch in a heartbeat for myself, it would require me to make a trip to set her up with a new router, etc, not the end of the world, but timing might be inconvenient.
Anyway, back to the question, any thoughts on downgrading from fibre back to (I assume) ADSL?
Thanks
---
Tony