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I would agree with that. Which leaves the question, how are they deciding which IPs are UK and which ones aren't, and how can one inform them when it's wrong. The latter question, in particular, seems to be unanswerable.
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Absolutely, that's why I think Plusnet need to talk to Sky because, although there is only one customer complaining at the moment chances are that others will be affected.
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I suppose it may result in less complaints overall if they address it now.
The problem seems to be that they aren't having much more success talking to Sky than the OP.
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I presume you exhausted the various contact options on the Sky News website?
http://news.sky.com/info/contact-us
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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If i'm sold a horse and a route down that bridleway but find it's locked, then it would be down to seller and my contract is with them, not the land owner.
On the other hand, If I was sold a horse and a route but was told that on some days, it is closed and in my contract, then I can't really complain.  The horse seller sold you a horse, not a horse and access to a bridleway owned by himself. Quite independent of who you bought the horse from, you are entitled to a reasonable expectation that to get from Point A to Point B you could pass along this particular public bridleway which belongs to Lord Skylands.
However, Lord Skylands has barred, by a padlocked gate, access to that bridleway.
I suggest you google "public bridleway".
My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 54.0/14.9Mbps @ 600m. - BQM
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
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So I'm a Plusnet fan who thinks they never do wrong?
Explain if you will then my motivation in making this post. It's been going on for months and I think it utterly pathetic that it's still going on.
jelv
Plusnet user since November 2001
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Them emails seem to be to, send in news or videos. Nothing like a technical sort of email. when I contacted sky, they said nothing about them, maybe because they are not the correct contact.
Even then, after sky failing to help, not sure they will. Lets hope kelly can get hold of sky's proper admin and tech for this sort of issue.
Edited by deleted (Fri 25-Jan-13 01:23:21)
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Yeah ok whatever Lol. I don't go walking round the country or public footpaths much at all.
Anyway back to topic.
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I must congratulate you.
That must be the best example of massive sig content to minimal post content yet.
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Roberto...I finally agree with you on the disabling of speed tests in sigs. Not to mention coloured backgrounds on text.
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Whatever your last ISP did on this matter does not bind PlusNet to the same actions, nor to doing anything about it at all.
David, I am allowed to compare my good experiences from my old isp with the new one you know. It's not unlawful. I was saying how this problem only occurred when I moved to plusnet. It's not a great start is it when you move and have issues like this, when no such issue with my old isp.
OK David, you are obviously not familiar with the shenanigans of ACS law at that time. I was just pointing out that plusnet had already, had a court order years ago when you said about it . Here you go, I have uploaded the full PDF file of it, so you can have a look. It's still to do with copyrights ok. http://www.filedropper.com/ia30of2010sealedordermedi...
Edited by deleted (Fri 25-Jan-13 01:49:37)
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