It is free to call any Sky contact centre (numbers starting with 08442 to Sky) during the free period of your call package.
If you have Skytalk freetime you can call Sky free of charge after 7pm on weekday evenings and anytime on the weekend (this is for up to 1 hour)
And if you are on Skytalk Unlimited you can call Sky free of charge anytime of the day during the week and weekends (for up to 1 hour)
Alternatively call 150 and select the option you require TV Broadband or Talk this will get you through to support.
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Sky Broadband Unlimited LLU without TV