Old Sky router (NETGEAR) - should I see line stats?

Hi All

After much to and fro-ing Sky have realised that they haven't sent me a new modem for my new broadband connection as I had Sky broadband 3 years ago with them, so "already have a Sky router"... So I've dug it out of the loft...

Anyway - I'm not due to be activated until Monday 31st July, but turned my old Netgear DG834GT anyway as Sky reckon it'll "just work" when I'm activated.

Looking at the statistics area in the admin control panel on the router it's not returning anything under ADSL for noise etc. Can it only do that once my ADSL line is activated Monday?

Also, no lights on the front are doing anything, like flashing red or anything which I would have thought might happen if it couldn't connect to ADSL... might be wrong though? Only light is a green one for the wifi.

Just worried as I've not actually tested my telephone line (new property - no telephone), so just assumed the line is active after BT sent me a confirmation SMS and email.... eeeek! Also, old modem, in the loft for 3 years, scared it's not working!!

It is likely the work has not yet been done at the exchange, so you won't have any sync or stats showing on the device.

Always worth checking with a cheap corded phone to ensure the line is working as that may be the problem (plus, always good to have one laying around to check line quality).

Matt

Thanks Uno - you were right

I've now got my router up and running with working ADSL. They've kicked me off at 4096/512 kbps. My stats:

down/up
Line Attenuation: 11.0db/9.0db
Noise Margin: 27.3db/13.0db

Can anyone tell me what I should expect from those stats [from master socket]?

EDIT: Duh, I confused NM & attn.

Full 24 Meg, assuming you are on ADSL2+ LLU.

Edited by XRaySpeX (Mon 01-Aug-11 22:13:50)

Thanks - How do I know if I'm on LLU ?

Do Exchange Search and see if Sky is listed as LLU.

Yeah its there... so I guess I just wait patiently now for 'training' to finish?

Also the starting you off at 4Meg on the Sky DLM system

Sorry Andrew - what do you mean?

Also - is it normal for Line Attenuation to fluctuate? Overnight I'm now upto:

Speed: 6144/796 kbps
LA: 14.5/7.8 db
Noise: 29.8 / 15.5 db

I thought line attenuation would be static seeing as my house is not moving closer or further away from the exchange...?

Sky runs a system called Dynamic Line Management on its LLU product, which uniquely starts people off at 4Meg and then speeds you up hopefully.

Has the modem mode switched from ADSL to ADSL2+ mode. A change of around 3dB reflects a change from ADSL to ADSL2+ modes. This is down to the maths involved in calculating the attenuation across a range of frequencies

Line still has a lot more speed in it, www.farina1.com/adsl can give estimates based on your numbers. But with 11 to 14dB attenuation anything under 20Meg would be dissappointing