It has gone quite dead here, i am probably giving everyone a headache, just to let you know though i have managed to get the downstream sync back up to 13549 but the upload sync is still at 765, the agent at sky said at first that they was pushing 16mb down though line but i was only getting a sync of 12142, they said it must be line related but i insisted i had a better sync before i messed about with the line, anyways they managed to get it up to 13549 which isn't far from what i had it on before i took the ring wire out, it was on 14209 before, but how did they do that if they said they they was already pushing 16mb down and that was my max, anyway i have cut all the ring wires from all phone points in the house which has resolved the humming noise on the phone line, i've just gotta try and get the sync back to how it was now, any thoughts on this appreciated?.

Edited by deleted (Wed 07-Sep-11 01:55:01)

It's always best to check your stats to see what's changed.

Basically just my down and up sync had changed and i think the noise margin on the up sync had changed too, i've been on to sky though and finally got my down sync back to how it was after them telling me i couldn't get the sync i had before as my line wouldn't handle it, just gotta wait for them to do the up sync now, and then back to normal.

Edited by deleted (Wed 07-Sep-11 21:24:52)

Pushing 16Meg down the line - i.e. what their DLM thinks your line will do.

If you have fiddled with wiring you may have altered noise characteristics, without pictures to go along with your words it is hard to make head or tail of what you are posting.

With test socket in use, no other phone socket should work for that phone number. If they are then your wiring is bad.

IMPORTANT: When fiddling with phone wiring unplug ADSL modem for the duration.

I did have pictures, i took a screenshot of my stats before i messed about and after, and the stats was pretty much the same after just with a reduced line sync, i have pretty much got it back to how the down sync was before now though with plenty of calls to sky, its just the upstream they say them seem to cant change still, even though one of the tech people changed it before, oh well i've got the down sync almost back to how it was, i will work on the upstream, also i didn't check if the other phone sockets worked while i was plugged in the test socket, as i don't have two phones to check this.

Nothing had changed.

You mean the upstream sync has reduced but the upstream snr has stayed the same?

No, when the upstream sync was higher the snr was lower, but now the upstream sync is down again, the snr is much higher.

So, it was confusing to say nothing has changed. It sounds like Sky have capped the upload again. Can you ask them to uncap it?

Spend £4.99 on a cheap corded phone or try your existing phone in another socket.