High Ping!

To every site i'm getting well over 70ms in ping, is this because i'm still in the 10 day line test period? or shall I contact them and get them to take me over to the gamer profile?


ADSL Link Downstream Upstream
Connection Speed 9213 kbps 921 kbps
Line Attenuation 29.0 dB 16.3 dB
Noise Margin 12.4 dB 11.0 dB

I don't do games, but my Ping is around 60mS.

Mine are around the 30 mark not on gamer profile
C:\Users\Steve>ping thinkbroadband.com

Pinging thinkbroadband.com [80.249.99.130] with 32 bytes of data:
Reply from 80.249.99.130: bytes=32 time=30ms TTL=58
Reply from 80.249.99.130: bytes=32 time=30ms TTL=58
Reply from 80.249.99.130: bytes=32 time=30ms TTL=58
Reply from 80.249.99.130: bytes=32 time=29ms TTL=58

Ping statistics for 80.249.99.130:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 29ms, Maximum = 30ms, Average = 29ms

C:\Users\Steve>ping multiplay.co.uk

Pinging multiplay.co.uk [85.236.96.68] with 32 bytes of data:
Reply from 85.236.96.68: bytes=32 time=31ms TTL=59
Reply from 85.236.96.68: bytes=32 time=31ms TTL=59
Reply from 85.236.96.68: bytes=32 time=31ms TTL=59
Reply from 85.236.96.68: bytes=32 time=32ms TTL=59

Ping statistics for 85.236.96.68:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 31ms, Maximum = 32ms, Average = 31ms

C:\Users\Steve>ping bbc.co.uk

Pinging bbc.co.uk [212.58.241.131] with 32 bytes of data:
Reply from 212.58.241.131: bytes=32 time=30ms TTL=249
Reply from 212.58.241.131: bytes=32 time=30ms TTL=249
Reply from 212.58.241.131: bytes=32 time=30ms TTL=249
Reply from 212.58.241.131: bytes=32 time=29ms TTL=249

Ping statistics for 212.58.241.131:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 29ms, Maximum = 30ms, Average = 29ms

I'm on the gamer profile and get the same lol.

C:\Users\Mark>ping thinkbroadband.co.uk

Pinging thinkbroadband.co.uk [80.249.99.130] with 32 bytes of data:
Reply from 80.249.99.130: bytes=32 time=30ms TTL=58
Reply from 80.249.99.130: bytes=32 time=29ms TTL=58
Reply from 80.249.99.130: bytes=32 time=29ms TTL=58
Reply from 80.249.99.130: bytes=32 time=29ms TTL=58

Ping statistics for 80.249.99.130:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 29ms, Maximum = 30ms, Average = 29ms

C:\Users\Mark>ping multiplay.co.uk

Pinging multiplay.co.uk [85.236.96.68] with 32 bytes of data:
Reply from 85.236.96.68: bytes=32 time=29ms TTL=59
Reply from 85.236.96.68: bytes=32 time=30ms TTL=59
Reply from 85.236.96.68: bytes=32 time=31ms TTL=59
Reply from 85.236.96.68: bytes=32 time=30ms TTL=59

Ping statistics for 85.236.96.68:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 29ms, Maximum = 31ms, Average = 30ms

C:\Users\Mark>ping bbc.co.uk

Pinging bbc.co.uk [212.58.241.131] with 32 bytes of data:
Reply from 212.58.241.131: bytes=32 time=28ms TTL=249
Reply from 212.58.241.131: bytes=32 time=28ms TTL=249
Reply from 212.58.241.131: bytes=32 time=28ms TTL=249
Reply from 212.58.241.131: bytes=32 time=28ms TTL=249

Ping statistics for 212.58.241.131:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 28ms, Maximum = 28ms, Average = 28ms

Not the first Isp I would look at if gaming was important.

I've had no issues with gaming. I'm on Sky LLU. I play world of warcraft and other games a lot and have had no issues for the past year.

Not on gamer profile:

Pinging thinkbroadband.com [80.249.99.130] with 32 bytes of data:
Reply from 80.249.99.130: bytes=32 time=43ms TTL=58
Reply from 80.249.99.130: bytes=32 time=42ms TTL=58
Reply from 80.249.99.130: bytes=32 time=42ms TTL=58
Reply from 80.249.99.130: bytes=32 time=43ms TTL=58

Ping statistics for 80.249.99.130:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 42ms, Maximum = 43ms, Average = 42ms

Sorry, not enough information to point the finger at anyone.

Can we have a traceroute to various sites (including google.com and thinkbroadband.com) posted here please?

Here you are
Tracing route to thinkbroadband.com [80.249.99.130]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.0.1
2 26 ms 23 ms 24 ms cr1.wwfalm.uk.easynet.net [87.87.225.115]
3 21 ms 19 ms 20 ms ip-87-87-166-1.easynet.co.uk [87.87.166.1]
4 33 ms 31 ms 31 ms 89.200.131.187
5 30 ms 30 ms 30 ms linx-gw1.thn.ncuk.net [195.66.224.240]
6 31 ms 32 ms 31 ms gi0-24-10-star1.core-rs2.thdo.ncuk.net [80.249.9
7.9]
7 30 ms 30 ms 30 ms www.thinkbroadband.com [80.249.99.130]

Trace complete.

C:\Users\Steve>tracert google.com

Tracing route to google.com [74.125.39.106]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.0.1
2 25 ms 24 ms 24 ms cr1.wwfalm.uk.easynet.net [87.87.225.115]
3 20 ms 21 ms 20 ms ip-87-87-166-1.easynet.co.uk [87.87.166.1]
4 33 ms 31 ms 31 ms 89.200.131.189
5 30 ms 30 ms 30 ms 72.14.215.13
6 30 ms 30 ms 34 ms 64.233.175.25
7 32 ms 31 ms 31 ms 209.85.253.196
8 36 ms 36 ms 36 ms 209.85.240.28
9 42 ms 43 ms 42 ms 209.85.241.227
10 43 ms 43 ms 43 ms 209.85.254.114
11 44 ms 53 ms 52 ms 209.85.254.126
12 43 ms 43 ms 42 ms fx-in-f106.1e100.net [74.125.39.106]

Trace complete.

C:\Users\Steve>tracert bbc.co.uk

Tracing route to bbc.co.uk [212.58.241.131]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.0.1
2 24 ms 24 ms 24 ms cr1.wwfalm.uk.easynet.net [87.87.225.115]
3 20 ms 20 ms 19 ms ip-87-87-166-1.easynet.co.uk [87.87.166.1]
4 33 ms 31 ms 31 ms 89.200.131.191
5 30 ms 30 ms 30 ms 212.58.238.189
6 30 ms 30 ms 30 ms 212.58.238.129
7 30 ms 30 ms 29 ms virtual-vip-231.thdo.bbc.co.uk [212.58.241.131]


Trace complete.

They don't look too bad at all really. You may get better with a different ISP due to better routing, but it will be marginal.