Fibre Unlimited only doing 5meg!

I've never had a problem with my broadband for over a year and have always switched it all off at night because it was plugged into the same socket as my PC. I noticed over the last week the speed was dropping but I didn't feel it was an issue until these last few days when I was only getting 450kb/s on Steam! I checked my router connection and it was stuck fast at 5304 kbps, thus phoning up Sky Broadband they told me to try the test socket and different filter and with no difference.

They said it may be due to me switching it off and the line picking that up as a fault, hence dropping the speeds. But I've never had this problem before on any internet connection I've ever had in regards to switching it off!

But any way, I left it on for 24hrs as per their instructions and to wait for the 10 day profiling to kick in again to fix it.

I checked today and it's doing 4695kbps and I haven't even touched it or turned it off! So why has it dropped :mad:

( It should be at 40mbps connection, not 4.5 )

Your problems may be due to DLM thinking your line is unstable because you keep turning it off and on.
DLM is always on.

In reply to a post by BLOODUK:

But any way, I left it on for 24hrs as per their instructions and to wait for the 10 day profiling to kick in again to fix it.

Fibre doesn't have a 10 day profiling thing it is always adjusting. I would find a separate power socket for your router (and fibre modem if you have one) and leave them on. Mine has been on for nearly 2 years.

In reply to a post by BatBoy:

Your problems may be due to DLM thinking your line is unstable because you keep turning it off and on.
DLM is always on.

Someone didn't read the rest...

But any way, I left it on for 24hrs as per their instructions - I checked today and it's doing 4695kbps and I haven't even touched it or turned it off! So why has it dropped

Edited by deleted (Mon 23-Mar-15 19:26:08)

In reply to a post by jchamier:

In reply to a post by BLOODUK:

But any way, I left it on for 24hrs as per their instructions and to wait for the 10 day profiling to kick in again to fix it.

Fibre doesn't have a 10 day profiling thing it is always adjusting. I would find a separate power socket for your router (and fibre modem if you have one) and leave them on. Mine has been on for nearly 2 years.

Yeh I guess I'll have to, I have a 10m ethernet cable coming this week as well because at the moment it's cables across my living room floor

Yes I did. DLM takes longer than 24 hours to start increasing your speeds. More like 2-3 weeks.

In reply to a post by BatBoy:

Yes I did. DLM takes longer than 24 hours to start increasing your speeds. More like 2-3 weeks.

Well they have an engineer coming out on Wednesday to re-train/profile the line, between 8 and 12. Their exact words They said it will start high up and drop till it is the most stable

If he does a DLM reset you should be fine.

In reply to a post by BatBoy:

If he does a DLM reset you should be fine.

Grand, thanks man

In reply to a post by BatBoy:

If he does a DLM reset you should be fine.

All fixed!

I'm at 45meg now They even turned off interleaving, said my line was capable of 75meg if I wanted the pro service