Sky offer reverted to full price months before contract end

Hey.

I had a Sky broadband offer confirmed in July 2023 for GBP 25 for a period of 18 months.

But after a few months (specifically after our house move in Dec 2023), it was automatically reverted back to full price of GBP 43 and this amount was being deducted for the remaining of the contract period until today - the end of 18 month contract date.

Unfortunately access issues with my designated Bank account (only got sorted out recently) meant I failed to notice this increase in the amount being deducted.

Going by their original offer (I still have the offer details in a proper email from Sky dated July 2023 - along with terms and conditions), some £220 extra has been deducted from my account.

I raised a case with Sky support today and due to get a response. Is there any chance that I can claim this back from Sky, atleast if I haggle enough? If not, any consumer protection avenues I can explore to claim this back.

Any advice would be much appreciated; Thanks folks!

If you have proof that they had agreed to the lower price then it is a contract issue - you should be covered under contract law as they have broken their end of the contract.

.... And perhaps if the address to which a service was provided didn't form part of the contract.