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Standard User deleted
(deleted) Wed 04-Nov-09 13:45:28
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Re: speedtest net pings


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In reply to a post by Sto:
Nope, it's still on fastpath.

Any luck finding a problem Shaun?


Still discussing with BT, something in their network it seems

Shaun
Standard User deleted
(deleted) Wed 04-Nov-09 13:48:34
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Re: speedtest net pings


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Ok, thanks Shaun
Standard User deleted
(deleted) Wed 04-Nov-09 13:59:57
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Re: speedtest net pings


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Thank you, I have sent you a pm.

They have normailsed again but this does seem to occasionally occur towards the end of the week and/or weekends at which time throughput can plummet as well. The last time was about 3/4 weeks ago.


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Standard User deleted
(deleted) Mon 09-Nov-09 11:57:04
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Re: speedtest net pings


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Hi Shaun, has BT given any news about the ping problems yet?
Standard User deleted
(deleted) Mon 09-Nov-09 13:36:46
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Re: speedtest net pings


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In reply to a post by Sto:
Hi Shaun, has BT given any news about the ping problems yet?


NO, they don't think there is a problem so have had to take it a step higher.

Hopefully I can get back to you later today.
Standard User deleted
(deleted) Mon 09-Nov-09 15:29:31
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Re: speedtest net pings


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Just left you a PM but according to BT they reckon the VP is running hot, trying to find out when this will be addressed.
Standard User deleted
(deleted) Mon 09-Nov-09 15:45:58
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Re: speedtest net pings


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That's great, thanks Shaun
Standard User deleted
(deleted) Tue 10-Nov-09 06:55:45
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Re: speedtest net pings


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Looks like the latency problem has now been fixed, it's now back down to 23ms. Thanks for getting onto BT about it Shaun smile
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