http://forums.thinkbroadband.com/remlinker.php?Entry...
'BTw Customer Control of Profile (CCOP)

Shaun, can you comment on this BT tool please ?

In reply to a post by poohbare:

http://forums.thinkbroadband.com/remlinker.php?Entry...
'BTw Customer Control of Profile (CCOP)

Shaun, can you comment on this BT tool please ?

BT now allow us to reset a target noise margin back to 6db, this is 20CN ONLY. IT does not allow us to set any other margin. 6db or nothing...

Worth noting that BT also restart the training period when we put a reset through, it also sorts the BRAS profile (if needed)

We can request a reset either from BT'e eco system or XML.

It takes between 10 minutes and a few hours to filter through BT's systems

Thanks for the reply Shaun.
How refreshing to get a comprehensive answer from an ISP.
I'll probably be joining you in January.