Colour change on stats page

My usage stats page has a panel along the top where it shows my name, phone number, RAS etc. This panel has always been coloured green but overnight this has changed to orange. Does anyone know the reason for this?

Exactly the same thing happpened to me in the course of the night: green-amber. I also woke to find I'd been without sync for two lengthy periods during the night.

EDIT: Just emailed support.

Edited by ARD (Wed 30-May-12 11:32:49)

Me too

Thanks ARD

In reply to a post by dethadol:

Me too

You too? Do you mean you line lost sync or you've contacted support regarding the green-amber change on the graph? It's worth a tweet if TS don't reply...but AAISP are usually quick to respond.

Both.

My line has lost sync several times since the Edinburgh outage on 24th May.

Apparently, there was a BT issue to do with my connection. Exchange or RAS I don't know. My graph bar is green again and the graph notes up to date. I hope the same is true for you

Yes thanks, its all back to normal now.

Regards

Yes, it mean your LNS didn't pick up your login 100%..... up side of this is that you will have no usage showing for that period.

I checked mine and it appears that from the power outage in Maidenhead last night about 22:10 until they forced an LNS kill today at about 18:45 I had no usage stats either.

Thanks, that makes sense.

Unfortunately my TP-Link router doesn't reconnect after an LNS switch and so I was offline from 18:45 until 20:15 when I rebooted the router and then the panel had turned green.

All is fine now.