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Standard User Pipexer
(eat-sleep-adslguide) Tue 02-Jun-15 18:42:47
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Pricing


[link to this post]
 
OK someone had to ask..... Any plans of changing the price of the Home::1 product?
Happy customer but, it is quite expensive.

AAISP Home::1
Standard User AAuser27
(member) Wed 03-Jun-15 09:45:30
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Re: Pricing


[re: Pipexer] [link to this post]
 
I would be surprised. I was told the other day they don't make much of a profit so the prices are required in order to survive.

Home 1 with 200GB and a copper pair makes even VM 152 service at £41 a month look attractive!

I'm moving to Zen as it's £5 a month cheaper for both services and unlimited. A&A are great but I agree, quite expensive.
ISP Representative andrewhearn
(isp) Wed 03-Jun-15 11:57:49
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Re: Pricing


[re: Pipexer] [link to this post]
 
We don't have any plans to at the moment, sorry. If your usage fits, then we do believe it it is good value for money with the extra features such as IPv6, Constant line monitoring graphs, congestion management and so on...

Andrew Hearn
AAISP Technical Support
aa.net.uk [email protected] 03333 400 999
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).


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Standard User AAuser27
(member) Wed 03-Jun-15 12:13:15
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Re: Pricing


[re: andrewhearn] [link to this post]
 
In reply to a post by andrewhearn:
We don't have any plans to at the moment, sorry. If your usage fits, then we do believe it it is good value for money with the extra features such as IPv6, Constant line monitoring graphs, congestion management and so on...


Well maybe I will find this to be true and come back to you. But in the real world nothing you have mentioned really makes any difference to me. And it's nothing that this site's own monitor can't replace. f8lure is the same as your graphs anyway
Standard User professor973
(fountain of knowledge) Wed 03-Jun-15 16:21:40
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Re: Pricing *DELETED*


[re: AAuser27] [link to this post]
 
Post deleted by MrSaffron
Standard User AAuser27
(member) Wed 03-Jun-15 20:05:00
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Re: Pricing


[re: professor973] [link to this post]
 
Nothing expensive about it either. ISP's rise or fall by their level of Support - A&A can not and probably never will be beaten on that score.
Administrator MrSaffron
(staff) Wed 03-Jun-15 21:17:18
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Re: Pricing *DELETED*


[re: professor973] [link to this post]
 
Post removed for bad language reasons

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User ferretuk
(regular) Wed 03-Jun-15 23:51:46
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Re: Pricing


[re: andrewhearn] [link to this post]
 
In reply to a post by andrewhearn:
If your usage fits, then we do believe it it is good value for money


And there's the rub - I'm horrified by the amount of data our household 'consumes'! Two children with iPads watching Youtube videos, working from home occasionally and the odd iPlayer/Netflix viewing takes its toll and 100GB doesn't cut it.

I'd very much like to be an AAISP customer and value the superior service provided so I'm happy to pay a premium but, unfortunately, my pockets aren't that deep and they certainly don't have a hole in the bottom frown

As the Home::1 tariff started at 25GB/month I guess the economics have changed over time, so I continue to look at the AAISP offering occasionally in the hope that the data allowance has been increased. However I fear that the consumption of my digital household will continue to increase at a rate unmatched by their product plans, more's the pity!

Edited by ferretuk (Thu 04-Jun-15 00:17:28)

Standard User stuorguk
(member) Thu 04-Jun-15 01:19:11
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Re: Pricing


[re: Pipexer] [link to this post]
 
They have upped the inclusive data at least once on the Home package.

Nothing seems to have changed on the units tariff for a long time. The daytime rates are eye watering. We have to queue up our downloads for the evening.
Standard User clivers
(newbie) Thu 04-Jun-15 14:12:40
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Re: Pricing


[re: stuorguk] [link to this post]
 
In reply to a post by stuorguk:
They have upped the inclusive data at least once on the Home package.

Nothing seems to have changed on the units tariff for a long time. The daytime rates are eye watering. We have to queue up our downloads for the evening.


Sadly usage is on the up and is it really worth the sacrifice?

i have 2 connections just because of the daytime rates. but i think my time is up now!
A move to Zen is looking to be on the cards now.
Standard User hypertony
(experienced) Thu 04-Jun-15 16:06:28
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Re: Pricing


[re: Pipexer] [link to this post]
 
I agree with the comments that was posted here.

Time is changing. Data usage is on the up because of social networking, video streaming, etc. Heck, even the kids are using their tablets more!

Data usage has changed a lot compared with just 3-4 years ago.

Currently the Home::1 plan does not suit us (data is too small and price is too high), however I still check back AAISP now and then, hoping to see the price drop and if it does, I will be happy to rejoin as returning customer.

- Tony Sutton
- Check out my Ford Focus ST170 site | View my Car's Dashcam Videos
Standard User Pipexer
(eat-sleep-adslguide) Sun 07-Jun-15 16:15:03
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Re: Pricing


[re: andrewhearn] [link to this post]
 
Many of the other premium ISPs will be offering IPv6 in the next year or two so this will no longer be a unique selling point, you should be very aware of that. I know you guys have many times more experience in IPv6 but customers will not care about this.

I really like AAISP and while I've not been a customer for that long (about a year) I am currently going to stick around because support and help has always been good and I have no doubt that congestion problems etc would have not been handled properly by other ISPs. You are a great company. For this reason, I am happy to continue to pay the price for a couple of months, however after that I am going to have to evaulate whether I can justify continuing to pay for FTTC 80/20 200GB on Home::1, it is vastly more expensive than any other ISP as far as I am aware.

AAISP Home::1
Standard User mr_flibbles_twin
(committed) Mon 08-Jun-15 00:09:14
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Re: Pricing


[re: Pipexer] [link to this post]
 
I too am caught in the young family with iPad situation.

Don't get me wrong I absolutely love AAISP's service level and being able to adjust my line settings and monitor line conditions. Service is second to none.

But.

With two children and childcare fees and having to top up usage I too need to move on.

Still with you at the moment but will be moving on soon.

So long AAISP. You are the best, but I can no longer afford you.

Standard User AAuser27
(member) Mon 08-Jun-15 09:17:13
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Re: Pricing


[re: Pipexer] [link to this post]
 
I am the same. on ADSL 200GB is ok but personally I hit my limit 3 weeks in and this month I hit the 100GB in a few days. I am migrating out today due to usage and also price but I appreciate that you get what you pay for. AAISP are no slough in the customer care/tech departments as we know.

But I would use 200GB on 80/20 within a day or so.

But as I said before - EoFTTC aside. Should they ever release a sensibly priced unlimited product (after all they can if they want to as everyone else does - and they use BTW initially anyway) then I will return.
Standard User ionic
(fountain of knowledge) Tue 09-Jun-15 10:25:24
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Re: Pricing


[re: AAuser27] [link to this post]
 
f8liure isn't the same - it's ICMP ping from a host outside of the ISP core.
A&As CQM is LCP echo from the LNS i.e. a lower level test within their network - much more valuable IMO

Yes, the pricing sucks and for some office connections I'm upgrading to "fibre" I'll bet getting EoFTTC as the Office::1 package doesn't fit my requirements and the risk of the bill shock for burning through units is too high on FTTC.
Standard User AAuser27
(member) Tue 09-Jun-15 10:29:43
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Re: Pricing


[re: ionic] [link to this post]
 
Good choice - even if it is 4 times the price of FTTC elsewhere.
Standard User ionic
(fountain of knowledge) Wed 10-Jun-15 12:26:19
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Re: Pricing


[re: AAuser27] [link to this post]
 
It's not quite the same service as FTTC though - that's the point.

It's around 1/4 of the price of a traditional Ethernet 20Mbps circuit in the locations I'm looking at.
Standard User hypertony
(experienced) Wed 10-Jun-15 21:24:49
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Re: Pricing


[re: Pipexer] [link to this post]
 
Spotted this on RevK's blog...

"Then we have some new stuff which I hope we can start next month - no promises, but it may finally mean some new broadband packages which I am quiet sure some people will like. Just watch this space."

I'm a bit excited about this, actually!

- Tony Sutton
- Check out my Ford Focus ST170 site | View my Car's Dashcam Videos
Standard User stuorguk
(member) Fri 12-Jun-15 13:46:11
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Re: Pricing


[re: hypertony] [link to this post]
 
"Then we have some new stuff which I hope we can start next month - no promises, but it may finally mean some new broadband packages which I am quiet sure some people will like. Just watch this space."

I'm a bit excited about this, actually!


Interesting. We need to find a cheaper solution for daytime use before autumn/winter, so hopefully they can persuade us to stay. Every month we get over-usage e-mails.
Standard User AAuser27
(member) Fri 12-Jun-15 14:45:23
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Re: Pricing


[re: ionic] [link to this post]
 
In reply to a post by ionic:
It's not quite the same service as FTTC though - that's the point.

It's around 1/4 of the price of a traditional Ethernet 20Mbps circuit in the locations I'm looking at.


Dressed up anyway you like it's 80/20 FTTC unlimited but delivered via another method. I've been on cabs where there were 3 people on it in total so was never any problems with usage sharing or slowdown.

So it is the same for 4 times the price. It's also upto 20 so if you can only get 12 on FTTC then that's what you'll get. Unless A&A mis told me info on their product.
Standard User ionic
(fountain of knowledge) Fri 19-Jun-15 07:48:32
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Re: Pricing


[re: AAuser27] [link to this post]
 
My understanding is that there is a committed rate element to it though, something you don't get with normal FTTC
Standard User AAuser27
(member) Fri 19-Jun-15 09:30:32
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Re: Pricing


[re: ionic] [link to this post]
 
I was told it's a guaranteed 20/20 line with unlimited usage but it syncs as the highest rate you can get both ways.

So in affect unlimited FTTC with some extra bells and whistles
Standard User mlmclaren
(experienced) Fri 19-Jun-15 09:46:59
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Re: Pricing


[re: AAuser27] [link to this post]
 
Would pretty much be impossible to guarantee 20mbps upstream really wouldn't it...

In my eyes that looks like FTTC with a higher support plan so that it guaranteed to get 20mbps downstream, not much different to someone who gets BT Infinity estimated for lowest of 35mbps... BT would guarantee 35mbps or drop the connection if it wasn't possible

Minusnet 21CN 3500/800 @ 4.2Km > TP-Link TD-W8968v3
Minusnet Fibre 67000/19999 @ 450m > HG612 > Asus RT-AC87U BQM
Standard User AAuser27
(member) Fri 19-Jun-15 10:14:16
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Re: Pricing


[re: mlmclaren] [link to this post]
 
Well it's delivered over ethernet but yes it would be max upstream sync.

And yes - nothing special about it.
Standard User mlmclaren
(experienced) Fri 19-Jun-15 10:28:53
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Re: Pricing


[re: AAuser27] [link to this post]
 
Ethernet? So how much is installation!

Minusnet 21CN 3500/800 @ 4.2Km > TP-Link TD-W8968v3
Minusnet Fibre 67000/19999 @ 450m > HG612 > Asus RT-AC87U BQM
Standard User AAuser27
(member) Sun 21-Jun-15 10:06:10
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Re: Pricing


[re: mlmclaren] [link to this post]
 
In reply to a post by mlmclaren:
Ethernet? So how much is installation!


£550+ VAT and £150+ VAT a month
Standard User arobertson545
(member) Sat 25-Jul-15 23:30:24
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Re: Pricing


[re: AAuser27] [link to this post]
 
I've looked at AAISP as TalkTalk don't seem to be able to fix my fault.

I've calculated how much it would cost and I've got over £70 a month!

Bearing in mind I currently pay under £10 (paid line rental up front) for FTTC 80Mb and anytime calls, which yes is broken but there is no way I am going to pay £60 more a month.

I would of course pay more than I pay now but when I queried this on their IRC, they didn't seem to think this was a massive cost.

I'm sure the service is truly excellent but worth £60 more a month? I cannot think it is that good.
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