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Standard User wingco1
(legend) Tue 06-Sep-16 11:33:16
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BQM Maximum latency spikes


[link to this post]
 
It appears BT FTTC customers have a frequent spike as shown in the BQM. I was wondering if the same spike is visible in A&A customers using TT backhaul.

Standard User ferretuk
(member) Tue 06-Sep-16 12:21:46
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Re: BQM Maximum latency spikes


[re: wingco1] [link to this post]
 
OK on my TT line

My Broadband Ping
Standard User bet_here
(member) Tue 06-Sep-16 12:24:50
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Re: BQM Maximum latency spikes


[re: wingco1] [link to this post]
 
I'm not seeing regular spikes like yours.

AAISP Snapshot

But certainly not as 'clean' as my line was with Zen


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Standard User RobertoS
(elder) Tue 06-Sep-16 12:31:52
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Re: BQM Maximum latency spikes


[re: wingco1] [link to this post]
 
Happening on mine, on BTW.

It's quite common, on ADSLx as well. I often had spells of it on Plusnet and IDNet. Lots of people have reported it on several ISPs, but as far as I know it has never caused any real life problems to anyone.

For me it started here.

Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 57825/13835kbps @ 600m. - BQM
Standard User wingco1
(legend) Tue 06-Sep-16 12:48:59
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Re: BQM Maximum latency spikes


[re: RobertoS] [link to this post]
 
I was interested to know if it was limited to BT backhaul only.

Standard User RobertoS
(elder) Tue 06-Sep-16 13:13:29
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Re: BQM Maximum latency spikes


[re: wingco1] [link to this post]
 
Ah! smile

Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 57825/13835kbps @ 600m. - BQM
Standard User deleted
(deleted) Tue 06-Sep-16 14:52:52
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Re: BQM Maximum latency spikes


[re: bet_here] [link to this post]
 
In reply to a post by bet_here:
I'm not seeing regular spikes like yours.

AAISP Snapshot

But certainly not as 'clean' as my line was with Zen


Although on first inspection, it looks like Zen is the better connection� I�d however say that AAISP is the better connection, as it has less packet loss. Even a small amount of packet loss can impact throughput�
Standard User deleted
(deleted) Tue 06-Sep-16 17:18:42
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Re: BQM Maximum latency spikes


[re: bet_here] [link to this post]
 
In reply to a post by bet_here:
But certainly not as 'clean' as my line was with Zen

My Zen connection on BTW back haul has the regular latency spikes.
ISP Representative andrewhearn
(isp) Wed 07-Sep-16 09:01:06
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Re: BQM Maximum latency spikes


[re: wingco1] [link to this post]
 
If any AA customers are seeing these spikes then do contact support.

Andrew Hearn
AAISP Technical Support
aa.net.uk [email protected] 03333 400 999
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User wingco1
(legend) Wed 07-Sep-16 14:55:11
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Re: BQM Maximum latency spikes


[re: andrewhearn] [link to this post]
 
Am I to assume you're not happy with these spikes?

ISP Representative andrewhearn
(isp) Thu 08-Sep-16 09:42:03
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Re: BQM Maximum latency spikes


[re: wingco1] [link to this post]
 
Spikes like this are unusual and do warrant further investigation.

Andrew Hearn
AAISP Technical Support
aa.net.uk [email protected] 03333 400 999
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User deleted
(deleted) Thu 08-Sep-16 11:08:49
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Re: BQM Maximum latency spikes


[re: andrewhearn] [link to this post]
 
In reply to a post by andrewhearn:
Spikes like this are unusual and do warrant further investigation.


Seeing stuff like this makes me only re affirm how much I need you as my ISP on my second line
Standard User wingco1
(legend) Thu 08-Sep-16 15:00:44
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Re: BQM Maximum latency spikes


[re: deleted] [link to this post]
 
I'm considering migrating to A&A in the not to distant future. It would be interesting to know the outcome of any investigations.

Standard User deleted
(deleted) Thu 08-Sep-16 18:27:40
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Re: BQM Maximum latency spikes


[re: wingco1] [link to this post]
 
In reply to a post by wingco1:
I'm considering migrating to A&A in the not to distant future. It would be interesting to know the outcome of any investigations.


I've been chatting over the past few weeks on the IRC and it's been an overall brilliant experience.
Standard User derekdel
(member) Thu 08-Sep-16 18:35:56
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Re: BQM Maximum latency spikes


[re: wingco1] [link to this post]
 
Same spike for my BT line today
BQM

Nothing on TT side
BQM
Standard User clivers
(regular) Thu 08-Sep-16 19:37:14
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Re: BQM Maximum latency spikes


[re: derekdel] [link to this post]
 
I have the spikes since moving to AAISP Home::1T FTTC as well about every 2 hours.
ISP Representative andrewhearn
(isp) Fri 09-Sep-16 08:05:49
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Re: BQM Maximum latency spikes


[re: clivers] [link to this post]
 
In reply to a post by clivers:
I have the spikes since moving to AAISP Home::1T FTTC as well about every 2 hours.


Have you contacted our support team about it? (Do reference this forum post to help things along)

Andrew Hearn
AAISP Technical Support
aa.net.uk [email protected] 03333 400 999
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User wingco1
(legend) Fri 09-Sep-16 10:49:56
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Re: BQM Maximum latency spikes


[re: clivers] [link to this post]
 
Are you on the BT or TT backhaul?

Standard User clivers
(regular) Fri 09-Sep-16 21:10:15
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Re: BQM Maximum latency spikes


[re: wingco1] [link to this post]
 
Home::1 Terabyte is always on TT. The units package i was on before was on BT with no problems.
Standard User wingco1
(legend) Fri 09-Sep-16 23:40:49
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Re: BQM Maximum latency spikes


[re: clivers] [link to this post]
 
Thank you. That rules out my just BT theory.

Standard User Chrysalis
(legend) Mon 19-Sep-16 17:27:55
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Re: BQM Maximum latency spikes


[re: wingco1] [link to this post]
 
thought I would chime in here, it is a totally weird behaviour but it also does happen on sky and it also used to happen for me on plusnet. To make it even more weird I found it disappears when I have codel QoS active on my router. I am not a current aaisp customer, but posted this to assist in diagnostics.

Sky Fibre Pro BQM - IPv4 BQM - IPv6
Standard User wingco1
(legend) Mon 19-Sep-16 17:36:29
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Re: BQM Maximum latency spikes


[re: Chrysalis] [link to this post]
 
Interestingly it's not as pronounced on your IPv6.

Standard User Chrysalis
(legend) Sat 01-Oct-16 16:12:52
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Re: BQM Maximum latency spikes


[re: wingco1] [link to this post]
 
a thoery that all isps get it because we all been routed through GCHQ who have latency spikes on some tasks tongue

Sky Fibre Pro BQM - IPv4 BQM - IPv6
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