Must be nice to pick and choose your customers, or at least to be so rich you don't care if custom is being turned down.If that is what is happening in your case. You have said this repeatedly, but you have no proof whatsoever. It is also clear that high usage is not causing professor973 to be rejected, as he doesn't use anything like you do. I doubt if he has ever reached 1TB in the past. In particular when on ADSL2+ with uno.
I would expect that any ISP with you as a customer makes a significant loss on the deal .
Sky, TalkTalk and BT, even probably Plusnet, have literally millions of customers using under 100GB per month. Your usage spread across what they pay for is easily absorbed. Big ISPs are more interested in user count than micro-profitability.
I bet they would, but you've never asked me how I do my usage - I always thought I was a considerate customer, shifting all my USENET usage etc to external sources.
I did do 16TB+ 2 months in a row to see if BT said anything, and they didn't but since then my adverage is about 400GB a month. Now I have a 4K TV it's hitting around 700-800 a month - so 1TB would be fine.
Who do I send the proof too? The 4 things UNO says are the reason I can't have service, as far as I know don';t exist.
I dont' have a new line
I don't have a non BT line
I have the backhaul at my exchange
I don't have anything on my line that would make it incompatible or stop them checking.
Sent all this to Matt and never got a reply. I keep all e-mails so that's easy to prove..
My dad's exchange can get it - and it's a tiny one with BT and talk talk. - mine is massive and has many providers, but no cigar.
Sorry but it frustrates the hell out of me, BUT now I actually know what my monthly usage is all in I know AA is a good backup line - and so I am going to order that later on.