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Standard User twins
(regular) Tue 02-Jul-19 19:49:43
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Single Thread Speed?


[link to this post]
 
My ISP contract is about to end. I have a good VDSL 80/20 connection with them through BT backhaul. The only problem I have is a slow single thread speed which the ISP doesn’t seem to be able or want to sort out for me. My speeds are Upload 18mbps, Download Multithread 71mbps and Single thread just 37mbps on their speed test and only 27mbps on the Think Broadband test.

I am thinking of joining AAISP and hope that they can provide a much better single thread speed in the region of 70mbps. My exchange does offer both OR and Talk Talk LLU.

So. the question is how is the Single thread speeds you get with AAISP and which will they supply BT or TalkTalk backhaul?

Thank you for any thoughts.
Standard User jaydub
(fountain of knowledge) Tue 02-Jul-19 23:37:34
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Re: Single Thread Speed?


[re: twins] [link to this post]
 
Your profile suggests you are with Zen and Zen are having problems with single thread speeds, so a change to AA or any of the other premium ISPs is likely to give you a better result.

ISPs like AA and IDNet that have a choice of backhaul providers are likely to be in a better position to resolve your single thread speed issues as they have the option of moving you between backhaul providers without you having to change ISP.

My experience with IDNet is positive in that they have had me on TTB, then Zen and finally BTw for backhaul. It is only with BTw backhaul that I have had absolutely reliable single thread speeds.

I'm sure AA would do the same if you joined them and it proved to be a necessary move.
Standard User awontroba
(regular) Wed 03-Jul-19 17:04:15
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Re: Single Thread Speed?


[re: twins] [link to this post]
 
I am with AAISP, with their Home:1 2TB service with TalkTalk backhaul.

A single-threaded test download on a good FTTC connection
[[email protected] ~]$ fetch -o /dev/null http://ipv4.download.thinkbroadband.com/200MB.zip
/dev/null 200 MB 9040 kBps 23s

TBB test result at https://www.thinkbroadband.com/speedtest/15621688411...

I believe that TalkTalk is the AAISP default, but try talking to Sales.

--
Adrian


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Standard User twins
(regular) Wed 03-Jul-19 17:42:30
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Re: Single Thread Speed?


[re: awontroba] [link to this post]
 
Thank you for that info. Very helpful.
Standard User twins
(regular) Wed 03-Jul-19 17:43:42
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Re: Single Thread Speed?


[re: jaydub] [link to this post]
 
You are correct it is Zen. Thank you for the comments.
Standard User deezel
(regular) Wed 03-Jul-19 21:29:18
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Re: Single Thread Speed?


[re: twins] [link to this post]
 
I joined AAISP a while ago after slow single thread speeds on Zen
I was told on the forums that changing isp wouldn't increase my speeds ! total wrong they were I was getting 30 to 50 Mbps and netflix was buffering all the time

Since joining AAISP no problems at all ,73 Mbps any time of day or night

My Broadband Speed Test

Billion 8900 AX 2400
AAISP Home 1
ISP Representative andrewhearn
(isp) Thu 04-Jul-19 08:43:27
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Re: Single Thread Speed?


[re: awontroba] [link to this post]
 
In reply to a post by awontroba:
I believe that TalkTalk is the AAISP default, but try talking to Sales.


We don't have a default - we do use TalkTalk Business and BT Wholesale. Our aim is to use them both 50/50 - this gives us and our customers many advantages, eg for resilience (a customer can have a line on each), our support staff are able to compare the two if there are localised faults and so on. Both are very good, personally I have a line via TT at home, but it works just as well as when it was via BT. We're happy to use either - that's the main thing. smile

Andrew Hearn
GM, AAISP
aa.net.uk [email protected] 033 33 400 999
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User twins
(regular) Thu 04-Jul-19 17:39:32
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Re: Single Thread Speed?


[re: deezel] [link to this post]
 
Good to know that. Looks like it will be AAISP at some point soon.
Standard User hypertony
(experienced) Thu 04-Jul-19 19:26:08
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Re: Single Thread Speed?


[re: twins] [link to this post]
 
I am on Zen too and here's my speedtest that I have run just now.

My Broadband Speed Test

- Tony Sutton
Standard User flilot
(newbie) Thu 04-Jul-19 21:10:15
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Re: Single Thread Speed?


[re: hypertony] [link to this post]
 
Same here. Had excellent single thread downloads on Zen so far. I think a lot depends on how you are routed. I've heard of people getting re-routed on Zen which has improved their single thread throughput.

My Broadband Speed Test

Carl
____________________________
cabinet8 - My journey back to xDSL after a decade with VM
ZeN Fibre 2 | Huawei HG612 via Fritz!Box 7530 | ECI Cab
Standard User j0el
(regular) Fri 05-Jul-19 01:43:00
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Re: Single Thread Speed?


[re: flilot] [link to this post]
 
On Zen G.fast "Unlimited Fibre 4" (330/50), routed via London.

My Broadband Speed Test

Average single-thread speeds are quite a bit less than multi thread, but in most cases it isn't really a problem. It seems to be sustained at around that all day, every day. At least it is better than being routed via Manchester - this impacted single-thread speeds (and latency, as it didn't make sense from a geographical perspective anyway).
Standard User Alucidnation
(member) Fri 05-Jul-19 06:46:50
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Re: Single Thread Speed?


[re: j0el] [link to this post]
 
This is my IDNET test results at 6.45am.

My Broadband Speed Test


To be honest, i'm really not that impressed with them overall.

Draytek 2862.

Edited by Alucidnation (Fri 05-Jul-19 06:54:20)

Standard User PaulKirby
(knowledge is power) Fri 05-Jul-19 08:54:23
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Re: Single Thread Speed?


[re: j0el] [link to this post]
 
Agreed, ours is about the following give or take 5 Mbits via BT (both taken just now):

My Broadband Speed Test My Broadband Speed Test

But I assume that will change over time once more people get FTTP.

Paul

BTBroadband - Ultrafast Fibre 2 Plus + FVA
Exchange Name: Ilford Central (LNILC) Cabinet: 24
TBB Speedtest IPv4 | TBB Speedtest IPv6 | Ookla Speedtest (Single Threaded) | Linksys WRT 3200 ACM (BQM)
Standard User mrkevlh
(newbie) Fri 05-Jul-19 10:46:46
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Re: Single Thread Speed?


[re: Alucidnation] [link to this post]
 
Tell IDnet about it. They can change things to make it better.

Edited by mrkevlh (Fri 05-Jul-19 10:48:00)

Standard User jaydub
(fountain of knowledge) Fri 05-Jul-19 15:46:48
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Re: Single Thread Speed?


[re: Alucidnation] [link to this post]
 
That's possibly because you have been put on Zen backhaul.

You need to complain to IDNet. Ask them which backhaul you are on and give them the opportunity to escalate to the supplier.

They have swapped me from TTB to Zen to BTw and BTw is by far the best on my line.

You do need to give them the opportunity to resolve your issue.

If IDNet can't, then I'm sure AAISP will be able to if you want to consider migrating.
Standard User Alucidnation
(member) Mon 08-Jul-19 22:12:55
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Re: Single Thread Speed?


[re: jaydub] [link to this post]
 
Thanks.

I did email support and they confirmed i am on Zen backhaul and also said they are not showing any issues being reported.

They asked me to do various tests which i have done and replied with but so far i haven't heard back.

I would consider AAISP but they are quite expensive as we are heavy users here and 200GB would not cover it most of the time.

Draytek 2862.
Standard User NJSS
(member) Tue 09-Jul-19 11:57:36
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Re: Single Thread Speed?


[re: Alucidnation] [link to this post]
 
Don't fotget that AAISP have recently revised their prices see here.

Standard User Alucidnation
(member) Thu 11-Jul-19 16:15:14
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Re: Single Thread Speed?


[re: NJSS] [link to this post]
 
Thanks for the link.

It's a shame they don't do an unlimited package, especially considering the cost!

My existing supplier is basically not interested in my single thread issues.

I get the usual 'line tests fine' spiel.

They even suggested i tried to get hold of another router to try.

Draytek 2862.
Standard User RobertoS
(elder) Thu 11-Jul-19 19:37:46
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Re: Single Thread Speed?


[re: Alucidnation] [link to this post]
 
In reply to a post by Alucidnation:
Thanks for the link.

It's a shame they don't do an unlimited package, especially considering the cost!

My existing supplier is basically not interested in my single thread issues.

I get the usual 'line tests fine' spiel.

They even suggested i tried to get hold of another router to try.
I think in that post you explain precisely why AAISP costs more.

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - Three 4G, tbb tests normally 35-45Mpbs down, 65Mbps off-peak, 9-24 up.
==================================================
If you never think of anything off the wall, you'll never think of anything original.
Standard User lexden16
(committed) Fri 12-Jul-19 10:18:14
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Re: Single Thread Speed?


[re: Alucidnation] [link to this post]
 
In reply to a post by Alucidnation:
It's a shame they don't do an unlimited package, especially considering the cost!


It would be interesting to see some stats on what the average Unlimited download is per month. Yes, AAISP does cost more; however, it does offer a 2000GB package with 50% unused data rollover, and the ability to flip usage contracts monthly.

For example, let us assume that my average monthly consumption was 400GB. I could buy 2000GB for £55 (including line) for month one, and then revert back to a 200GB contract for £10 less.

At the end of month 1, I would carry forward 1600/2 plus the monthly allowance of 200GB - or 1000GB for Month 2.

At the end of month 2, I would carry forward 600/2 plus the monthly allowance of 200GB - or 500GB for Month 3.

At the end of month 3, I would probably have to elect for the 2000GB contract for month 4 which with the carry forward would give c.2050GB.

Rinse and repeat.

Given the above, AAISP does not look to be that expensive - that said, its basic package is a bit frugal for a sizeable home.
Standard User Alucidnation
(member) Mon 29-Jul-19 21:36:50
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Re: Single Thread Speed?


[re: jaydub] [link to this post]
 
Spoke to the guys at IDnet and they swapped me over to BTW as i am only on the 55/10 package and TTB don't offer this.

Apart from an issue where i was 'disconnected' at their end, once i was back on line, it has been much better.

smile

Draytek 2862.
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