The service has always been excellent - but Openreach's lines have not. The problems aren't related to broadband. The copper is physically knackered. In the last two years I've had OR 5-6 times to fix the circuit after we've either totally lost voice or the line sounds like Rice Crispies. OR won't replace the copper - they just keep patching it,
Colindale exchange is being demolished at some point: https://www.london.gov.uk/what-we-do/planning/planni... All a bit mindboggling as it's one of the two major regional switching centres for North London (along with Wood Green). However, its service area is not in the Full Fibre yet.
I'm currently waiting for a VM tech to turn up (today) to install a circuit. I ordered VM on a £25 a month deal for 100 MBps to provide a backup. The original plan was to run this and hope that after 18 months we'd have fibre. Yes - two links. I'm a software developer and can't work without broadband.
However, Community Fibre are currently trenching further down the street and a check on their website indicates that they will be serving us,
So in 2021 I expect to have a CF circuit put in. At that point I will reluctantly leave A&A.
Well not totally - the plan is to migrate our voice service across to their VOIP service. The act of doing that will terminate the OR line...
Edited by heathrow (Thu 24-Dec-20 10:23:14)