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Standard User CecilWard
(regular) Tue 12-Jul-22 14:03:28
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SOGEA / SOTAP and existing phone numbers


[link to this post]
 
Say an Andrews and Arnold existing customer doesn’t use their copper pair for PSTN at all - with no arrangement where line rental is paid to someone else such as BT who handles telephony in a split arrangement. Is it possible for the existing landline number to be retained and ported to AA VoIP before or during SOGEA / SOTAP migration? (Even though that number could not be used before.)
Standard User deleted
(deleted) Tue 12-Jul-22 14:30:01
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Re: SOGEA / SOTAP and existing phone numbers


[re: CecilWard] [link to this post]
 
I tried reading your post 4 times and I'm not clear what you're asking, could you please clarify frown
Standard User jpm
(experienced) Tue 12-Jul-22 15:24:14
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Re: SOGEA / SOTAP and existing phone numbers


[re: CecilWard] [link to this post]
 
Phone lines don't just have numbers on them waiting for someone to turn up, if A&A are providing service then there is somebody that line rental is being paid to for the WLR3 service that enables the broadband to operate.


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Standard User CecilWard
(regular) Tue 12-Jul-22 15:36:44
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Re: SOGEA / SOTAP and existing phone numbers


[re: jpm] [link to this post]
 
AA lines do have associated phone numbers, so it’s a question of the end user retaining ownership of that number and wanting to get AA to port it to their VoIP, as I mentioned earlier.
Standard User deleted
(deleted) Tue 12-Jul-22 15:46:13
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Re: SOGEA / SOTAP and existing phone numbers


[re: CecilWard] [link to this post]
 
I see you decided not to clarify your post, I'll leave you too it.
Standard User jpm
(experienced) Tue 12-Jul-22 16:22:05
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Re: SOGEA / SOTAP and existing phone numbers


[re: CecilWard] [link to this post]
 
So you have a copper pair with A&A but you can't use it for calls, that part wasn't totally clear. Ask them for their renumber and export service.

Though if a number hasn't been able to be used it's unclear if there's any value in porting it as it's not like people know to reach you on it, unless it's a 'nice' number that you think you might want to use.

Edited by jpm (Tue 12-Jul-22 16:23:24)

Standard User candlerb
(knowledge is power) Tue 12-Jul-22 17:20:10
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Re: SOGEA / SOTAP and existing phone numbers


[re: jpm] [link to this post]
 
See also previous thread from Ancient_Mariner who did this on AAISP.

(Originally had phone line with BT and broadband from AAISP; moved the phone line to AAISP, and then got them to do the renumber-and-export dance to move the phone number to AAISP's VoIP service)
Standard User Iniltous
(learned) Tue 12-Jul-22 18:07:11
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Re: SOGEA / SOTAP and existing phone numbers


[re: CecilWard] [link to this post]
 
If there is a number associated with the pseudo SoGEA , but it is barred from incoming calls and either the ‘line’ doesn’t present dialtone , or does but any attempt at an outgoing call receives an announcement or tone indicating the line cannot be used for calls , then why ( if the number isn’t used and is purely allocated for administrative purposes) why would the consumer want to port it to another provider
Standard User Pheasant
(knowledge is power) Tue 12-Jul-22 18:21:41
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Re: SOGEA / SOTAP and existing phone numbers


[re: Iniltous] [link to this post]
 
Maybe, as noted above, it looks “nice” or holds similar affection for the OP…
Standard User tdw42
(committed) Tue 12-Jul-22 18:37:48
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Re: SOGEA / SOTAP and existing phone numbers


[re: CecilWard] [link to this post]
 
In reply to a post by CecilWard:
AA lines do have associated phone numbers, so it’s a question of the end user retaining ownership of that number and wanting to get AA to port it to their VoIP, as I mentioned earlier.


Until they publish their migration strategy any discussion is moot. Hopefully it shouldn't be too long per their comment https://forums.thinkbroadband.com/aaisp/t/4715198-re...
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