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Standard User clnsp2
(newbie) Thu 24-Oct-24 11:43:17
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Re: Poor uptime and reliability


[re: E300] [link to this post]
 
I contacted them regarding it and received an open and detailed summary, as usual.
Standard User E300
(committed) Thu 24-Oct-24 12:53:24
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Re: Poor uptime and reliability


[re: clnsp2] [link to this post]
 
In reply to a post by clnsp2:
I contacted them regarding it and received an open and detailed summary, as usual.


Congrats on your first post and welcome to the forum.
Standard User Chrysalis
(legend) Thu 24-Oct-24 13:16:32
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Re: Poor uptime and reliability


[re: perlen] [link to this post]
 
The LNS power loss was a data centre power feed issue, and the rebalance after was a domino effect from that.

It has been very stable since I signed up, hopefully this packet loss issue gets resolved soon.

Most other ISPs would be telling users to reboot their equipment without even disclosing a problem.

Also is still a link to the blip page on the customer control panel page, its there for customers to help them see quickly if a problem is their own side or not.

Edited by Chrysalis (Thu 24-Oct-24 13:20:34)


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Standard User E300
(committed) Thu 24-Oct-24 13:26:46
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Re: Poor uptime and reliability


[re: behuk] [link to this post]
 
In reply to a post by behuk:
I'm not sure how effectively they've "hidden" the blip chart given it's still available via Google and their wiki. I'm struggling to find the Unchained blip chart though? wink


They've hidden it more effectively now as its been taken down completely, perhaps it will reappear when things are working better. wink

Edit: looks like only available if you log into the control panel, so not for public consumption anymore.

Edited by E300 (Thu 24-Oct-24 13:29:07)

Standard User perlen
(newbie) Thu 24-Oct-24 17:50:56
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Re: Poor uptime and reliability


[re: E300] [link to this post]
 
Yeah it seems to be hidden now as you say, and also no longer updating. Less than ideal.
Still no update posted regarding this mornings issues...
Standard User perlen
(newbie) Thu 24-Oct-24 21:48:02
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Re: Poor uptime and reliability


[re: perlen] [link to this post]
 
My graph from this morning:

https://ibb.co/bvmrkck

Edited by perlen (Thu 24-Oct-24 21:48:36)

Standard User XGS_Is_On
(experienced) Fri 25-Oct-24 20:04:28
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Re: Poor uptime and reliability


[re: perlen] [link to this post]
 
In reply to a post by perlen:
My graph from this morning:

https://ibb.co/bvmrkck


Yeah, that tracks.
Standard User Pipexer
(eat-sleep-adslguide) Sun 27-Oct-24 21:27:14
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Re: Poor uptime and reliability


[re: perlen] [link to this post]
 
I would suspect given the lack of detail regarding the outage on Thursday, as well as the removal of the blip graph, it might have something to do with an ongoing DDoS. This is just speculation though and I have no evidence for this.

The lack of updates on the FB9000 bug fix is dissapointing though as I thought the idea was we were going to be kept in the loop on that.

Andrews & Arnold Home ::1 on Draytek 2862ac - Why settle for inferior?
Standard User perlen
(learned) Sun 27-Oct-24 21:56:52
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Re: Poor uptime and reliability


[re: Pipexer] [link to this post]
 
Maybe we need to take precedence from: "Please feel free to email [email protected] for a Reason for Outage", to now "Please feel free to email [email protected] for a Progress with FireBrick 9000 firmware".

smile
Standard User XGS_Is_On
(experienced) Mon 28-Oct-24 00:48:08
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Re: Poor uptime and reliability


[re: Pipexer] [link to this post]
 
In reply to a post by Pipexer:
I would suspect given the lack of detail regarding the outage on Thursday, as well as the removal of the blip graph, it might have something to do with an ongoing DDoS. This is just speculation though and I have no evidence for this.


There's a person on the right track.
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