Now Unlimited :)

As of today

https://www.aa.net.uk/etc/news/update-to-monthly-usa...

I was told months ago this was in the works - nice to see it happen!

Nice!

I just wish that on the Home packages there was something on offer between 1TB and unlimited.

I have Sky Stream and on average use about 1.2TB a month, so about every third month I have to upgrade to what has been the 10TB package and then the following month regrade back down to the 1TB package, on the basis that I can carry over half of the previous month's surplus data.

I don't know how this will work now if you regrade from unlimited to 1TB.

I was put on 1TB when I ordered 10TB, I have left it alone to see if its enough and so far it has been. Remember unused quota is carried over, so the actual quota is typically more than a TB.

Its good AAISP continue to increase what they offer at the same price points, but I hope the network quality doesnt get affected by this change, as it may attract those who like to download the internet.

Also of interest is AAISP are not calling it "unlimited" instead it is "no quota".

Edited by Chrysalis (Tue 06-Aug-24 00:20:11)

As they say themselves, 10TB to most people is essentially unlimited as most never got near it, I know I didn't, but annoyingly 1TB was not quite enough for me, and would mean I would then need to be checking all the time at was being used and ration some usage, so had to go for 10TB and pay the A&A tax just so I didn't need to keep checking the numbers. I was hoping the premium was going to be worth it for a better service.

So this is a good news story only, as its not really benefiting their customers and the 1TB quota remains the same, but the change to unlimited may now attract those that max their lines out, affecting the overall service, something A&A used to say to justify their "quota" system. Perhaps they are losing customers and need to attract some new ones by caving in and going unlimited.

As for their legendary service, having now left them after getting sick of being used as an unpaid BETA tester and flaky service, whilst also paying a premium, my current ISP (Unchained) has been 100% reliable. I get the same speeds and latency, plus I've not had one single drop since joining them, I'm still on the same PPP session since the day it went live months ago, and that far exceeds the reliability that A&A were ever able to provide in the time I was with them, and its cheaper than their 1TB service whilst, in A&A language, has no quota.

Edited by E300 (Tue 06-Aug-24 12:59:36)

https://www.aa.net.uk/broadband/l2tp-service/

Someone should decide whether services are Lite or Light

It is good to see the limit now 5TB instead of I think what used to be 2TB?

I don't think they will change. The customer base is a specific type - They have more then enough capacity to cope I think from the press release

I see no mention of monthly regrades on any website.

For those of us fortunate to have a FTTP connection, I am struggling to see why I might want to pay £20 a month more for a 1Gbps Unlimited service than say a similar product with Aquiss or Zen. I moved to Aquiss from AAISP over 2 1/2 years ago and my FTTP connection has been rock solid with no noticeable slowdowns. I have absolutely no idea how good Aquiss Support is as I have never had to use it. Aquiss billing is as good as AAISPs.

Way too expensive for FTTP

https://www.aa.net.uk/broadband/home1/fttp-prices/

FTTP 500/75 cost you £65 a month for 1TB or Unlimited Usage at £75 a month (12 months contract) plus £100 for new install fee (one off)

I have never understood why people pay top dollar for AAISP, they can't even manager to swallow the install charges like most other niche providers do. I have always stayed with the massive market providers on FTTP and fingers crossed never had an issue but its probably one of those things that gives some people comfort which then justifies the cost.

May be the same logic is used when choosing between Aldi/Lidl and Waitrose, its all food at the end of the day but some feel the food is better because they have paid more for it although if you scan some of the Aldi/Lidl food barcodes with a mobile phone app they come back with Waitrose as the brand as they are the identical product.

Each to their own.