I recently 'upgraded' to ADSL2+ which I understand is 'up to 20Mbps'.
ADSL used to provide about 5.7Mbps using the thinkbroadband tester and now I'm getting nearly 8Mbps!!
I've put my attenuation and SN margins into one of the prediction programs and they suggest I should achieve over 16Mbps.
The router says I'm getting just over 11000Mbps.
AOL suggest I should be grateful I get anything at all as it's running at the maximum my line will provide. Even a level 1 'conversation' with a level 2 chap confirmed this.
I am going nuts or do you just have to keep hoping you might get someone who knows what they are talking about.
It was the same when I went from 2Mbps service to 8Mbps service. They apparently just left the setting at 2Mbps. It took a month or two of calls before I chanced upon someone who knew what the problem was and 5 minutes later 8Mbps happened.
Anyone yet found the secret of AOL world?