I'm am an aol customer and am getting desperate so thought u may be able to help.
I need a uk number/complaints number.
I have rang the Indian and Manila call centres twice a day for a month now and am getting no where.
The customer service is the worst I have ever experienced. My broadband Internet is not working and hasn't been since they sent me 2 new routers (both pieces of [censored] that don't work).
The last straw was they booked an engineer to come out to be today after a 2hour phone call, only for this engineer not to show up at all. No phone call. Nothing. I even rang to check he was booked to come but nothing.
I need to speak to someone English who can resolve my issues. I want to complain but even the manager do not understand what I'm saying.