Talk Talk.AOL "Standard"

Been advised to request help in this forum after posting in the Talk Talk forum:-

http://forums.thinkbroadband.com/talktalk/f/4298456-...

Any advice please?

It's all rather confusing!

Which Windows? Which version of IE?

Can you describe some differences in layout between Standard & Basic?

I'm using IE8 on XP, which is about as old as you can get these days, and running Standard mode, I think, all the time.

In reply to a post by athegn:

She can get to 'Standard'

How? I can only see drop-down Options offer choice between Basic & Accessible modes.

Even if I switch to Basic mode and see a diff layout, when I re-login it comes back to the same layout as I had before.

If I switch to Accessible then next time I login it says 'You are running Accessible, do you want to switch to Standard?'. I say 'yes' and the layout switches back to my normal one. That makes me believe I'm running Standard all the time.

https://support.mozilla.org/en-US/questions/943494 which is Mozilla Firefox specific may have some clues

I even get the same behaviour in IE11 on Win 8.1 as IE8 on XP that I described above. So it's not just the old IE.

Found this:-

http://community.talktalk.co.uk/t5/My-email/talktalk...

Have to wait for Talk Talk to update?

In reply to a post by athegn:

Have to wait for Talk Talk to update?

They won't and can't!

TT don't own AOL Mail; it is owned by AOL UK a subsidiary of AOL Inc of USA. When AOL Inc sold its UK BB to TT it kept its mail and screen names.

You will notice that the AOL Mail domain is http://mail.aol.com/ while the AOL BB domain is http://www.aolbroadband.co.uk . You'd be better off enquiring on the AOL UK site rather than the TT forum.

BTW: I get same behaviour with FF as with IE8.

I've been with AOL for quiet a while and I confess I only use their web e-mail if really pressed as it keeps wanting me to go to Huntington Post.
Like the others under options just Basic etc and you have to chose to check your e-mail.
I normally use seamonkey both as a browser and e-msil client without problems. I have also tried opera, again without any difficulties.
But then AOL is my ISP, not that that should make any difference.

In reply to a post by normcall:

But then AOL is my ISP, not that that should make any difference.

No it shouldn't cuz the AOL who runs the email isn't the AOL who is your ISP.