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Hey,
I'm not getting anywhere near 100MB so I was hoping to get some insight here. Does my graph look okay?
My Broadband Ping
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For a Virgin Media customer yes it is normal. There is something odd going on with latency on the Virgin network currently
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Thanks for the reply. What should it look like ideally? Do you have examples of a "great", "fair" and "bad" connection?
Wes
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Are you running any download software after 8am?, since those pings look a lot for what they are and your area depending on where you live could be over utilized .
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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No downloading during the day at all! The cheeky bit is that Virgin charges for calling their support line :/
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Thanks very much.
Wes
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Confirmed there is maintenance going on in my area (N8). Wish they'd told me up front :/
This has apparently been going on for a few weeks and will continue into November.
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Absolutely awful. Oversubscribed service.
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I was worried about my VM ping
http://www.thinkbroadband.com/ping/share/eba8fba51d3...
thankfully leaving at the end of the month
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Call 08001830123 answer the prompts to go to talk about home services not sales it'll tell you to call a certain number just wait a moment and it'll connect you anyway. then you can follow the faults options. If you don't get any joy ask to be put through to tier 2 support to do a utilisation check. They can do that over the phone (had it done) A way to call free too
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I was worried about my VM ping
http://www.thinkbroadband.com/ping/share/eba8fba51d3...
I'd say that chart is actually better than a high percentage of other VM cable charts.
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