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]2nd attempt !
Had a problem getting my BQM graph to show - so here we go again.
Having problems with slow page loading - and some days it cut off completely.
Is there anything abnormal showing on my graph ?
The only thing I can see is a broader blue 'Average latency' than is shown on the 'Sample graphs.
My Broadband Ping
Edited by deleted (Fri 16-May-14 12:49:29)
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Unless you are constantly hammering the connection you would expect there to be less blue and yellow at night.
So either your connection is constantly busy, or this is a connection with a high variability in its latency.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Thanks SO much, MrSaffron.
It was my suspicion in the fact that I was on a busy connection, but in the last 3 months, it has never been suggested as any sort of reason for me to experience very bad intermittent drop outs and slow loading.
My computer generally gets turned off from about 6pm , and I'm not using it at all until approx. 7am the next day - so I'm not hammering anything.
Must be other users around me...?
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What type of service is this?
Even if it was other users on a cable based service (sees the effect more) you would expect things to improve between 1am and 5am for example.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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It's a cable service.
After 3 new superhubs, 4 technicians, new indoor cable, new splitters, being put onto different tap in the cabinet, 2 6dB attenuators being fitted - it still goes into 'Slow or Stop' and I get spates of 'Cannot connect to the internet' 'Reload Page' etc.
I think the next step is going to be a cable re-pull ...
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You may just be blessed with people in the area who have the fastest service and are using it 24/7 and thus get constant latency issues.
if this was a physical fault I would have expected to see more packet loss.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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I have had quite severe packet losses over a period of many hours -and then it all goes back to normal for days - then off again...
This is why I suspected it was something else other than faulty equipment - as that would show more of a constant problem, rather than one which only manifests for a period - then resolves.
The snapshot below shows a couple of them 11.05.14 and 12.05.14....
My Broadband Ping
My Broadband Ping
Edited by deleted (Fri 16-May-14 12:50:17)
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Those two look more like a fault rather than congestion
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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I know what I call them when they're happening !
Anyway, I realise there seems to be millions of reasons when things go wrong, but I reckon it's all heading to a cable repull...after I've played with the attenuator combinations for a few days ( advice from another site )...
I know where the cables run, but haven't seen anything like Sink Holes appearing that would cause them to wobble about !
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how do i display BQM graph here.
Help please as i have a question about it as not used it before.
Please.
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[img]http://www.thinkbroadband.com/ping/share-thumb/58a66...
that shows me a invalid link but here is my test and if you can see it would like help to understand it a bit better.
My Broadband Ping"
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Click share snapshot of graph link and you get a page with lots of options then copy paste the direct link e.g.
http://www.thinkbroadband.com/ping/share/5fdffe27a80...
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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http://www.thinkbroadband.com/ping/share/58a66019073...
What did wrong was to try and share the PNG image link, rather than the HTML page.
Graph suggests a step rise in latency due to a resync and DLM increasing interleaving. This may have helped fix the large spikes overnight previously which might be errors or short term bursts where the connection was in use.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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The burst is false and can often be caused by AV suites like Kaspersky
http://www.thinkbroadband.com/faq/sections/flash-spe...
The tests are long enough that the effect on the average is fairly minimal.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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