Unable to run BQM with Asus Rt-N66u

Hi all,

I have similar issues to those in this thread. I just can't get the BQM to work.

I have a 20CN connection with a Netgear DG834PN modem running in bridge mode to an Asus RT-N66u router. Whenever I tried running a BQM I just got a completely red result. I have enabled response to pings in my router. I did have a SKY box in my DMZ (with, tbh, no recollection of ever putting it there) but took that out and disabled DMZ. But since then I now have a completely blank BQM.

I tried running a traceroute command and steps 2-9 returned "request timed out." Steps 1 and 10 got a result.

I'm at a bit of a loss. Any ideas?

traceroute from where to where?

Can people external to you actually ping your IP address, until that is working the BQM will not work.

The RT-N66U does work with the BQM and pings normally, so suggests a configuration issue. What firmware are you running.

thanks for the quick reply.

I'm running the stock firmware version 3.0.0.4.376_1071, which appears to be the latest. I tried running the tracert command from within the CMD prompt to bbc.co.uk. I'd post a picture but don't see how to?

That is the wrong direction, you need someone on another internet connection to try pinging you or just use
http://www.thinkbroadband.com/tools/traceroute.html

Edited by MrSaffron (Tue 28-Oct-14 11:51:08)

OK, did one from the link you suggested and got the following:

# Host Sent Recvd Best Avg Worst
1 thinkbroadband-gw2.core-rs2.thdo.ncuk.net 15 15 0ms 2ms 8ms
2 te2-2-30.bdr-rt3.thdo.ncuk.net 15 15 0ms 4ms 47ms
3 lonap-gw2.plus.net 15 15 0ms 0ms 0ms
4 te8-5.ptn-gw02.plus.net 15 15 0ms 1ms 1ms
5 link-b-central10.ptn-ag02.plus.net 15 15 1ms 3ms 26ms
6 [removed].dyn.plus.net 15 15 11ms 12ms 17ms

Edited by MrSaffron (Tue 28-Oct-14 17:43:03)

Okay well that works and the IP address that I just removed is pingable.

Does the IP address you have for the BQM agree with what http://www.thinkbroadband.com/ip.html shows as your IP address

yes, that all matches

forgot my address was showing. Thanks for removing that

Edited by shure (Tue 28-Oct-14 18:25:22)

Do you have any of the DoS protection stuff turned on? Our ping once a second can trigger sensitive router protection devices.

No, enable Dos protection is turned off

If it helps, I left everything standard in the settings. I just enabled the Respond Ping Request from WAN and disabled the DMZ.