Thanks so much for your reply!
Yes, packet loss seems to be there both ways. However, it's difficult to get a long term measure of outbound loss, as any online tests I find only last a few seconds. Do you know something comparable to the BQM for outbound measurements were the measurements are taken over 24 hours or so?
I haven't yet had a chance to actually test with the default EE router, but I strongly suspect it will be the same as our problems with VoIP predate the switch to the Archer D2 - however, at that time I didn't know about the BQM.
It is an ADSL service, and I post the statistics below:
Text |
1
23
45
6 | . up down
Current Rate(kbps) 1148 5208Max Rate(kbps) 1148 6180
SNR Margin(dB) 5.9 10.7Line Attenuation(dB) 22.4 40.2
Errors(pkts) 3032 10086 |
I'm not too sure what those error packets refer to, nor what time frame they refer to, which makes them a bit meaningless, but they keep rising ...
I believe we are about a mile from the exchange and from what I gather the stats aren't ideal by any stretch, but they shouldn't on their own be responsible for such a bad line (this is more a question than a statement as I know too little about it ...)
I am actually just out of the contract with EE, so I am thinking about switching, but I'm not too sure if this might be a problem with the copper line, and therefore would be the same even with a new provider ...
I'm going to put in the EE router tonight and see what happens .