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I have hunted through the menus to try and find a way to enable ping on my HH6A. I have even turned the firewall off in an attempt to make it work, but no joy. Can anyone point me in the right direction please?
Thanks
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As with previous Home Hub devices do not believe you can
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Well, seems disabling the firewall and re- enabling it has allowed the monitor to work 
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Register (or login) on our website and you will not see this ad.
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Interesting.
I wonder which device on your network is actually replying.
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I wonder if it is the webcam as I have port forwarded for it?
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Well, my answer is obviously wrong. The router stopped responding at 10pm last night and hasn't worked since!
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I disabled the firewall and enabled it again and it is again working. Confused!!!!
I have been reading on Google that if I add an item that is connected to the router to the DMZ, it should respond to the pings. At the moment, I have put all the items on my network into the DMZ one by one, but can't find one that will respond.
I realise the home hub isn't supported, but there must be a work around somewhere?
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Out of the frying pan and into the fryer springs to mind here 
http://www.thinkbroadband.com/ping/share-thumb/1a991...
Maybe this is why they don't want ping enabled!!!
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I have a Now TV box in the DMZ for my router and it quite happily responds to pings!
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Thanks for that, I shall have a look and see if I can get a cheap 2nd hand one on eBay. I have tried my TV, blu ray, webcam, desktop pc, samknows box and nothing. Something however is responding judging by my terrible chart
Mark
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Don't bother with eBay, get one new from Argos for £19.99 which includes a 6 month entertainment pass.
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I don't need the telly as I have Sky, but a cheap standalone box would be good.
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Solved my problem, put the old router on the line
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Ha! Cowards way out 
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I haven't given up on it yet, just need to find something that I can get to use with the monitor.
When I did get the monitor briefly working, it showed a heavily saturated connection, with the current router it is showing a much better, smoother connection.
Mark
Edited by Discus (Sat 27-Aug-16 08:35:15)
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I have bought a new Now TV box today (under £20 with a 6 month pass), but it may be going back. I have plugged it in via ethernet to the HH6, added it to the DMZ, but am still getting nothing back to the monitor Is there something I am not doing? (I haven't set the box up with an account yet, could that be the issue?)
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Still really struggling to understand why putting a device in the dmz doesn't work, when others have success?? Am I supposed to add a port forwarding rule for it?
Anyway a couple of screenshots of 1:
My TBB monitor
http://i220.photobucket.com/albums/dd122/marksfish/1...
My firewall setting:
http://i220.photobucket.com/albums/dd122/marksfish/2...
Is there anything wrong there, or is there something else I should be doing? Only persevering as I know it is supposed to work.
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Have you tried pinging the box from your PC?
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How do I do that please? Is it as simple as ping 192.168.1.254?
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C:\Users\MarkB>ping 192.168.1.236
Pinging 192.168.1.236 with 32 bytes of data:
Reply from 192.168.1.236: bytes=32 time=379ms TTL=64
Reply from 192.168.1.236: bytes=32 time=7ms TTL=64
Reply from 192.168.1.236: bytes=32 time=4ms TTL=64
Reply from 192.168.1.236: bytes=32 time=3ms TTL=64
Ping statistics for 192.168.1.236:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 3ms, Maximum = 379ms, Average = 98ms
Does that look right?
Edited by Discus (Sun 28-Aug-16 18:01:42)
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When you go to 192.168.1.254 does it list all connected devices & their IP address?
You ping the Now TV box address eg ping 192.168.1.65
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No, just gives me the results for the router. Pinged the now box and results were in the thread below.
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If that's the IP address of the Now TV box, then yes, it's responding to pings as expected.
If the DMZ is also pointing to the same IP address I'm stumped.
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How do I know the dmz is pointing to that address? The only thing I can do with the dmz is to add an item to it, nothing else. That said, I am having to try something else now as my Now box has put itself in a different sub net somehow? I have tried in the network settings to try and make the Now box a static ip, but I change it, save and when I go back, it has changed back to DHCP again
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NowTV box won't need to be in DMZ. What DMZ does is allow other devices on the internet to connect inbound to it - often used for multi-player gamers for XBox, PC, PS3/PS4 etc.
The NowTV box works the same way as any other video streaming box, and connects out from your internet connection to the website. So no DMZ required - if it isn't giving a picture at all, then its either the wrong cable, or incompatible with your TV.
plusnet unlimited fibre 80/20 since 2 Jun 14 - Sync as of 7th Aug 16: 55,355/10,291 kbps with G.INP
17 years of UK broadband since 1999 ntl:cable modem trial -Router: Asus RT-AC68U with HG612 - BQM
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NowTV box won't need to be in DMZ.
It will if it is going to respond to pings which is the whole purpose of this thread!
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Thanks for the reply, but I think you have missed the point of this thread.
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Thanks for the reply, but I think you have missed the point of this thread.
Ha ha, yes, agreed 
plusnet unlimited fibre 80/20 since 2 Jun 14 - Sync as of 7th Aug 16: 55,355/10,291 kbps with G.INP
17 years of UK broadband since 1999 ntl:cable modem trial -Router: Asus RT-AC68U with HG612 - BQM
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