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munawarj
(newbie) Fri 13-Jan-17 21:55:09

BT Infinity1 Smart Hub (HH6) TBB Broadband Quality Monitor

[link to this post]

Hi,
recently switched from Virgin 70Mb service to BT Infinity 1.

Speed feels great, and responsive, but I cannot get the hub to repond to the Broadband Quality Monitor. Any way to get this working?

MrSaffron
(staff) Sat 14-Jan-17 10:42:30

Re: BT Infinity1 Smart Hub (HH6) TBB Broadband Quality Monit

[re: munawarj] [link to this post]

Nope

Andrew Ferguson, [email protected]
www.thinkbroadband.com
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.

jchamier
(eat-sleep-adslguide) Sat 14-Jan-17 10:50:39

Re: BT Infinity1 Smart Hub (HH6) TBB Broadband Quality Monit

[re: munawarj] [link to this post]

In reply to a post by munawarj:
Any way to get this working?

BT Hubs don't respond to ping and don't have any option to enable it. Only way would be to replace BT Hub with a different router.

plusnet unlimited fibre 80/20 since 2 Jun 14 - Sync as of 7th Aug 16: 55,355/10,291 kbps with G.INP
_{17 years of UK broadband since 1999 ntl:cable modem trial -Router: Asus RT-AC68U with HG612 - BQM}

RobertoS
(elder) Sat 14-Jan-17 11:21:58

Re: BT Infinity1 Smart Hub (HH6) TBB Broadband Quality Monit

[re: jchamier] [link to this post]

Even then, the IPv4 address is dynamic. I don't know how BT handle IPv6. With luck that is static, but finding out what it is could be tricky.

_{^{Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.}}
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 54999/14466Kbps @ 600m. BQMs - IPv4 & IPv6

jchamier
(eat-sleep-adslguide) Sat 14-Jan-17 12:33:58

Re: BT Infinity1 Smart Hub (HH6) TBB Broadband Quality Monit

[re: RobertoS] [link to this post]

In reply to a post by RobertoS:
Even then, the IPv4 address is dynamic. I don't know how BT handle IPv6. With luck that is static, but finding out what it is could be tricky.

IPv4 is similar to the OP's old ISP (Virgin); so should be used to that. I likewise have no info on IPv6 for BT. (PN still no sign, but I gather EE mobile is gradually rolling out IPv6).

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