Has it worked in the past, or have you only just created it?
If it used to work, this is usually caused by your IP Address changing. If you have just set it up and it has never worked, it is usually that your router firewall is set to ignore pings. It needs to have reply to pings enabled.
My broadband basic info/help site - www.robertos.me.uk.
Domains, site and mail hosting - Tsohost
Connection - AAISP Home::1 80/20. 200GB. Sync 72313/12530Kbps @ 600m. BQMs - IPv4
Edited by RobertoS (Thu 21-Sep-17 01:42:29)