General Discussion
>> Broadband Quality Monitor

Print Thread

Robti
(newbie) Sun 30-Sep-18 11:39:58

VM hub 3 keeps disconnecting

[link to this post]

Hi keep getting my monitor disconnected after a short time 1hr to a few hours never had it working any longer, so any help or is it a VM thing ?
Thanks

MrSaffron
(staff) Sun 30-Sep-18 12:01:24

Re: VM hub 3 keeps disconnecting

[re: Robti] [link to this post]

SuperHub3 software tends to start ignoring repeated ping trains after a while.

So not monitor, but the Virgin hardware most likely

Andrew Ferguson, [email protected]
www.thinkbroadband.com
See if your ADSL stats are any good | UK broadband availability checker | Speed test for PC, tablets and mobiles

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.

Robti
(newbie) Mon 01-Oct-18 10:07:55

Re: VM hub 3 keeps disconnecting

[re: MrSaffron] [link to this post]

Thanks for that, at least I know now why

HughA
(learned) Mon 01-Oct-18 17:44:21

Re: VM hub 3 keeps disconnecting

[re: Robti] [link to this post]

Mine is the same, though it worked fine on my Hub 3 before the latest firmware update.

MrSaffron
(staff) Mon 01-Oct-18 18:30:17

Re: VM hub 3 keeps disconnecting

[re: HughA] [link to this post]

https://www.thinkbroadband.com/broadband/monitoring/...

How I know its not the BQM tool itself, this is a monitor running against a node inside the Virgin Media network

Andrew Ferguson, [email protected]
www.thinkbroadband.com
See if your ADSL stats are any good | UK broadband availability checker | Speed test for PC, tablets and mobiles

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.

Print Thread

Jump to