Broadband Quality Monitor not working.

I have a monitor set up to monitor my virgin media broadband connection. Since Friday 2nd November from around 2200 hours. I am getting 100% packet lose. Prior to this date\time this had been happening intermittanly for a couple of day.

However my broadband connection is working. The IP address hasn't changed. It just seems to be the montoring that has failed?

Any suggestions on how I can get this working again?

Thank you

Mike

It would be a good idea to provide a link to the live graph, preferably in your sig like mine, so we can see it easily without looking for wherever you first post it .

If you have a Hub 3 they start ignoring the pings after a while. I have found that if I disable the BQM and then re-enable it will start working for a while but will eventually stop again. I don't know of any permanent solution I'm afraid.

Thank you for your help.

The monitor has started working again without me having to do anything.

Regards

Mike