First post but I suspect that this has been asked and answered before, but finding confirmation isn't always the easiest! I've got a Virgin Media fibre connection and the service isn't the best. I don't know if it is the Virgin Media infrastructure, the router they have given me, or my internal network.
Anyway, I have a Virgin Media Hub 3.0 (VMDG505/TG2492LG-VM) and as I have problems with the service sometimes appearing to drop out I set up a BQM with the IP address of my router (I've confirmed this by checking the settings of the router) and I get the following graph: My BQM graph
Any thoughts as to why this may occur, should it be something of concern? When it is showing 100% dropped packets I still have access to the Internet.
Any thoughts gratefully received!