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Standard User maw444
(newbie) Fri 22-May-20 19:55:36
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Would moving to master socket improve things


[link to this post]
 
I am with Sky Broadband and the line goes down once a day - sometimes it will go a couple of days.

When it goes down it's always for a minute.

I am happy with the speed of the line.

It's plugged into an extension which was hardwired by BT when they put my master socket in.

Would moving to the master socket help?

Also, I was thinking of getting a dedicated broadband line fitted. IS it likly that a new line would improve speed.

the stats per the router are:-
Broadband Link Downstream Upstream
Connection Speed (Kbps) 35539 3752
Line Attenuation (dB) DS1:19.8 DS2:56.7 DS3:86.3 US0:10.2 US1:46.5 US2:60.8
Noise Margin (dB) DS1:9.0 DS2:9.0 DS3:0.0 US0:5.7 US1:5.6 US2:0.0
Standard User Zarjaz
(eat-sleep-adslguide) Sat 23-May-20 08:29:31
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Re: Would moving to master socket improve things


[re: maw444] [link to this post]
 
The issue is the extension wiring, the remote monitoring detects this as a bridge tap.

This puts errors into the circuit, the drops are DLM (the remote monitoring system) making adjusts to stabilise the line.

Remove the front plate of the NTE, connect the microfilter to the test port, and connect the router to this.

This will stop the issue, and eventually produce a better sync rate.

Don’t bother with the new line, you’d be wasting your money. Take the above steps to produce a stable service.

Administrator MrSaffron
(staff) Sat 23-May-20 10:24:27
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Re: Would moving to master socket improve things


[re: Zarjaz] [link to this post]
 
It is not an absolute that the test socket will stop the resync and improve sync speed, in many cases it does.

Saying this so that if poster does use the test socket for testing and nothing changes they don't get mad at anyone.

On the dedicated line - a waste of money, if may be better it may be worse.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.


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