I have been successfully running the Broadband Quality Monitor for many weeks.
My setup is Gig1 Virgin Media broadband. The Virgin Media hub is in modem mode connected to a UniFi USG-Pro4 router.
I recently reconfigured the UniFi network which caused the externally facing ip address to change. As a result the BQM turned red as expected.
My problem is that I cannot establish a BQM on the new externally facing IP address which doesn't report 100% dropped packets.
The router is configured to respond to Pings and if I ping from outside my own network the router does indeed respond. Nevertheless the BQM remains completely red.
Has anyone come across a similar problem... and a fix? I would be grateful for any guidance on where to start looking.