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Standard User BrynClarke
(newbie) Wed 02-Feb-22 14:59:23
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How To - Virgin Media Hub 3.0


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I am having difficulty setting up BQM with my Virgin Media Hub 3.0. Hub runs in Modemmode and I have separate Huwai router.
Step 1 - just set up BQM, waited for a bit. Graph all red - not unexpected, VM forum suggested I would need to enable "WAN Ping Respond"
Step 2 - Look for "WAN Ping Respond" or "Respond to ICMP echo request from WAN" checkbox i Advanced-Tools-Ping menu as per instructions in BQM Router configuration guide. There isn't a Ping menu. Not unexpected, VM forum suggested I would need to set Hub back to Router mode.
Step 3 - set back to Router mode (192.168.0.1). there is an Advanced-Tools-Ping menu smile But there is no "WAN ping respond" or equivalent setting in it - or in any other part of the menu structure that I could find. HELP!
Is it possible to add instructions for VM Hub 3.0 to the guide on ThinkBroadband?
My Hub 3.0 says H/w version 10, S/w version 9.1.1912.304
Thanks in advance!
Standard User jchamier
(eat-sleep-adslguide) Wed 02-Feb-22 15:50:43
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Re: How To - Virgin Media Hub 3.0


[re: BrynClarke] [link to this post]
 
If your Hub 3.0 is in modem mode, you need to be looking for ping respond options on your Huawei router. The Virgin Media Hub is not involved.

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