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Standard User MisterSingh
(newbie) Mon 03-Apr-23 16:53:30
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BQM on new BT Fibre connection


[link to this post]
 
Greetings all..

I set up a BQM on the new BT Fibre 500mb connection and it's looking like a 'sawtooth'. It's been active for about 3 weeks and remains the same along with those random latency spikes.

All previous BQM's on a copper line have been flat, and without those latency spikes every so often. Is this normal?
Standard User MHC
(sensei) Mon 03-Apr-23 18:46:18
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Re: BQM on new BT Fibre connection


[re: MisterSingh] [link to this post]
 
I have the same although mine is more regular with both IPv4 & v6. Others have mentioned it too, but so far, I have not heard an explanation.


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M H C


taurus excreta cerebrum vincit
Standard User deleted
(deleted) Mon 03-Apr-23 22:34:49
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Re: BQM on new BT Fibre connection


[re: MHC] [link to this post]
 
Would be interesting to see the data behind the graph for a 24 hour period as it may reveal something interesting.


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Standard User MHC
(sensei) Mon 03-Apr-23 23:01:27
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Re: BQM on new BT Fibre connection


[re: deleted] [link to this post]
 
The downloadable XML is not much use as it only generates the graph. I guess MrS or Hohn would need to provide it. If they could I would not object to mine being shared - provided they stripped out te personal details (Ip &c).


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M H C


taurus excreta cerebrum vincit
Standard User blue166
(newbie) Mon 17-Apr-23 20:42:17
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Re: BQM on new BT Fibre connection


[re: MHC] [link to this post]
 
I have the same thing happening on my BQM. Also BT FTTP

Never used to happen on my FTTC connection. Base latency on that was always flat. My FTTP on the other hand has this sawtooth effect.

I also have a f8lure graph which looks more flat like my old FTTC one with TBB. You could try a f8lure graph and then report back with an image from that for comparison.

Edited by blue166 (Mon 17-Apr-23 20:42:48)

Standard User Cheule
(experienced) Sat 20-May-23 06:58:25
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Re: BQM on new BT Fibre connection


[re: blue166] [link to this post]
 
Interesting. I've just had BT FTTP installed a week ago and although it doesn't appear to sawtooth, it does have a lot of packet loss happening even when idle.

I'll make a fresh post to not clog up this one.

BT FTTP 900+
Standard User blue166
(newbie) Sun 21-May-23 11:52:54
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Re: BQM on new BT Fibre connection


[re: Cheule] [link to this post]
 
Can any of the admin add to this please. I do wonder what is going on with the Saw tooth effect. I have seen it on a few FTTP BQM's (Mainly Openreach related). It does it on mine too.

I use an ASUS RT-AC86U

As mentioned before the F8lure one doesn't show it. But I dunno...

Thanks.

Edited by blue166 (Sun 21-May-23 11:53:38)

Administrator seb
(founder) Sun 21-May-23 21:34:52
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Re: BQM on new BT Fibre connection


[re: MHC] [link to this post]
 
In reply to a post by MHC:
The downloadable XML is not much use as it only generates the graph. I guess MrS or Hohn would need to provide it. If they could I would not object to mine being shared - provided they stripped out te personal details (Ip &c).


The downloadable XML contains the same data we use to generate the graph. We don't have anything else data wise.

Sebastien Lahtinen
[email protected]

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Administrator seb
(founder) Sun 21-May-23 21:44:41
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Re: BQM on new BT Fibre connection


[re: MisterSingh] [link to this post]
 
In reply to a post by MisterSingh:
I set up a BQM on the new BT Fibre 500mb connection and it's looking like a 'sawtooth'. It's been active for about 3 weeks and remains the same along with those random latency spikes.
All previous BQM's on a copper line have been flat, and without those latency spikes every so often. Is this normal?


https://www.thinkbroadband.com/faq/broadband-quality...
See section under "Why does my graph have a sawtooth effect?"

This is possibly router related - although our FAQ si bas on max latency whilst yours is more minimum latency (the occasional spike up (yellow) isn't per se a cause for concer).

I suspect this may be the router responding to "one ping every second" kind of effect. Other monitoring services may not use the same size icmp packet, and may test in chunks (e.g. some do many pings in a short space, whilst ours is once a second every second). It could also be some QoS or such which an ISP has in its network that resets counter or something but it does sound a bit odd. The variation is quite minort in the bigger scheme of things so probably wouldn't affect most people (a few ms).

If you have another router I'd be keen to see what that shows.
I've checked a bunch of other BT ones which don't show this effect.

Also what router are you on? I'm wondering if there's some QoS setting..

Sebastien Lahtinen
[email protected]

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User jaydub
(fountain of knowledge) Mon 22-May-23 12:48:55
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Re: BQM on new BT Fibre connection


[re: seb] [link to this post]
 
There are a number of us that have reported this wavy sawtooth effect (it is different from the sawtooth in your FAQ). I am using the same Netgear Orbi router as I was on FTTC where the minimum latency line was flat. The only difference I am aware of is that IDNET had me on BTw backhaul on FTTC and my FTTP is a ZenW connection via OR.

This is mine for reference.
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