Morning all, I hope this is the right place to post....
I have been having issue when on teams calls and connection dropping. I am on virgin fibre with Deco M5 mesh. The Hub 3 was set as modem with the deco as the router, I have changed this so now the Hub 3 is the router and the deco as access points.
I have connected my laptop directly to the router by ethernet and when on calls set up a constant ping to google so can see when my teams call drops, I also see a ping timeout.
Yesterday I contacted Virgin and they cant see an issue, but I came across the BQM so I set that up.
I last night I had a constant ping set up to google and there were nearly 800 packets lost with a max of 175ms.
Here is my graph - I really dont know what I am looking at, even from looking at the explanations on here for sample graphs. Does it show there is a problem so I can share it with Virgin?
https://www.thinkbroadband.com/broadband/monitoring/...
Note - the red at 4pm ish was a router reboot.
Print Thread
