Giganet DGA4135 - all red BQM

Trying to get a BQM working on my new Giganet connection connected to a Technicolor DGA4135 router.

I'm getting all red on the BQM.

On the router Firewall settings I have set:

Firewall Default Behavior -> Answer Internet Pings = On

Are there any other setting I need to change to make this work?

Many thanks in advance,
Kenji

Just to add, I'm using the host IP listed in the router settings page:

Internet Access:
PPP Connected
WAN IP: 10x.6x.1xx.1xx

When I do a remote ping using https://www.wormly.com/test-remote-ping/ it fails, so maybe my IP is wrong?

You don't say what provider you are with or if you're on Openreach or an altnet infrastructure as you may have CGNAT in the way

Hi,
Thanks!

I'm with Giganet, as in the post title
Kenji

Edited by ktakeda1 (Fri 29-Mar-24 14:05:07)

I think Giganet uses CGNAT, is there a way to get BQM working?

Thank you for your advice!
Kenji

In reply to a post by ktakeda1:

I think Giganet uses CGNAT, is there a way to get BQM working?

If its CGNAT then I don't believe it will work as it would mean you're sharing the public IP with other customers.

In reply to a post by ktakeda1:

Just to add, I'm using the host IP listed in the router settings page:

Internet Access:
PPP Connected
WAN IP: 10x.6x.1xx.1xx

When I do a remote ping using https://www.wormly.com/test-remote-ping/ it fails, so maybe my IP is wrong?

if that IP you have hidden is 100.64. then I wouldn't even bother hiding it. It's CG-NAT and not your own IP.
You can't run a BQM unless you have IPV6