Missing data

Every day from January 2025 is there EXCEPT 11th-14th May and 15th up until 22:00. All my monitors are missing those days.

Was there an issue? Has the data gone astray?


Edit:

11th to 14th has appeared but 15th is still absent up to 22:00

Edited by MHC (Mon 19-May-25 20:34:10)

Same here. Also:

If I click today's IPv6 BQM to get the enlarged image it's fine, clicking the IPv4 one gives "No Data".

Using Chrome on a Mac.

Mine are fine for today - v6 and v4

Hmmpf

Weird... maybe it will settle down tomorrow.

In reply to a post by MHC:

Every day from January 2025 is there EXCEPT 11th-14th May and 15th up until 22:00. All my monitors are missing those days.
11th to 14th has appeared but 15th is still absent up to 22:00

Sorry, this was as we imported older data into the new site and then did a catch up of recent bits to minimise delays in launch process.
The period up to 10pm on 15th will be fixed but probably not tonight.

seb

Edited by seb (Mon 19-May-25 21:00:02)

In reply to a post by billford:

Same here. Also:
If I click today's IPv6 BQM to get the enlarged image it's fine, clicking the IPv4 one gives "No Data".
Using Chrome on a Mac.

Is this still a problem?
For some context. We ran the imports in stages.. long history (we're talking tens of GB of data) was done a few days ago and then we did recent stuff separately.. so you may not have had all data imported when you viewed.

The speed tests are imported but we don't have the link to new user id in the system (we use a Galera cluster now so user IDs get generated depending on the server they get created on first as I understand)--we will map those in the next few days an they will appear when that's done.

seb

In reply to a post by seb:

Is this still a problem?

As of two minutes ago- yup.

But I'm quite happy to ignore it for a few days to see if it settles down as all the data gets hauled in.

eta- To clear an anomaly- the missing data for 11th to 15th is there, I thought you were just asking about the enlarged IPv4 graph. Eta2- which is working now.

Edited by billford (Mon 19-May-25 21:50:43)

Setting some expectations - we're probably not bringing back data past 90 days in past as we only have those in PNG files and it would be a lot of work to make those available.
Does anyone think this is a huge problem, please speak up

New data will be in Clickhouse database so should be available past 90 days - just talking early Feb or older here.

In reply to a post by billford:

In reply to a post by seb:

Is this still a problem?

As of two minutes ago- yup.

But I'm quite happy to ignore it for a few days to see if it settles down as all the data gets hauled in.

eta- To clear an anomaly- the missing data for 11th to 15th is there, I thought you were just asking about the enlarged IPv4 graph. Eta2- which is working now.

Ok is there anything *not* working now? (except maybe 15th 0000-2200)?
When I check your monitors they look fine 'live'
seb

In reply to a post by seb:

Ok is there anything *not* working now? (except maybe 15th 0000-2200)?
When I check your monitors they look fine 'live'

All working fine now here too "live".

Still an issue with copying enlarged images, replied to John in appropriate TTTS thread.

I'm off for some kip

In reply to a post by billford:

Still an issue with copying enlarged images, replied to John in appropriate TTTS thread.

I think it's specific to Chrome.. I see it on there too.. it shows "image copied" which makes me think it's some JS capturing the command.. I think the lightbox thing may have been ported.

In reply to a post by seb:

I think it's specific to Chrome..

Wouldn't surprise me... OK, thanks.

In reply to a post by seb:

Ok is there anything *not* working now? (except maybe 15th 0000-2200)?
When I check your monitors they look fine 'live'
seb

All seemed OK last night but the morning brings issues... there's something very odd going on with yesterday's data. Where it overlaps with and is showing in today's graph it's fine, but in the "historic" version it doesn't match at all (or look like my remembrance of it). At first I thought it was picking up someone else's data, but the spikes etc line up so I'm pretty sure it's mine!

Visible in the "Detail and History" page, for 19th and 20th, both IPv4 and IPv6 graphs.

eta- I took a couple of screenshots at ~09:30, so I've got some evidence that won't scroll away.

Edited by billford (Tue 20-May-25 10:24:37)

Showing NO DATA

This is weird... as the degree of "overlap" between today and yesterday decreases, yesterday's graph is looking more like it should do .


eta- another screenshot taken so that I can show I'm not falling off my trolley

Edited by billford (Tue 20-May-25 11:08:41)

Sent to feedback email address, with more s/shots.

In reply to a post by seb:

In reply to a post by billford:

Still an issue with copying enlarged images, replied to John in appropriate TTTS thread.

I think it's specific to Chrome.. I see it on there too.. it shows "image copied" which makes me think it's some JS capturing the command.. I think the lightbox thing may have been ported.

This is my Current LIVE BQM and this my New Live BQM

It seems that it disabled the Live Graph when you moved over.
I will change my Sig to the new Live Graph.

---
Paul

Data on 15th May show now all be present.

And this issue with older data being wrong should also be fixed.

Thanks

John

Hi,

This should now be fixed. If not, let me know.

seb