Speed advice and Help

I have recently moved house and have has BTbroadband set up. This has been a comedy of errors. Firstly it took from the 6th June unitl the 22nd of June to resolve a problem, mainly due to the incompetence of the call centre.

I have been told that the probis now resolved but on doing the speed test (I have a 2Mb Link) the downstream speed is 129k and the upstream speed is 319k.

Can some one tell me if this is what you would expect on a 2Mb link as I have confused myself so much trying to work out if its good or bad I have lost track, my thought is is its bad.

I have got to the stage I feel that Im bouncing my head off a brick wall with BT, any advice on how to move things forward would be appreciated.

seems a touch sluggish but not dismally so.

whats the SNR like on your line?
fiddling with the MTU if possible on your router?

I hate to admit it but I am struggling to find the figures, where can I get them?

what modem/router do you use?

ADSL Link Downstream Upstream
Connection Speed 1856 kbps 448 kbps
Line Attenuation 61 db 15.5 db
Noise Margin 16 db 19 db

Netgear DG834 v2

In reply to:

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ADSL Link Downstream Upstream
Connection Speed 1856 kbps 448 kbps
Line Attenuation 61 db 15.5 db
Noise Margin 16 db 19 db

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You have been placed on the Max'd ADSL package !!
Upto 8meg which means you will get whatever the max speed is on your line !!
Your upstream tells me that !!

Edited by deleted (Sun 25-Jun-06 21:53:43)