Heat related problems and noise down the line...

Had 3 weeks of severe speeds and many disconnections this was during that heatwave, i then get a phone call from bt saying its fixed and for the most part it was. Speeds upto 270kb/s and 1 disconnection a day but it looks like the problems are back again. Started yesterday when it started to warm up , had a few disconnections and my speeds have dropped to 170kb/s. Today its rather warm again and im hearing ALOT of noise down the phone causing my internet to disconnect ive also had the odd severe sync drop.

Can i go back to the 2mbit connection i used to have? what would be the Cap on that? im tired of these disconnections and terrible line noise... tired of talking to indians who know far less than i do!

I would suggest you get onto BT and they will then get onto wholesale/openreach to look at the line.

Bt phoned me said it looks like an engineer needs to come out but we will charge you

They would only charge if your own equipment, and from your previous posts, I would say this has been checked all the time which of course will add frustration

I would book the appointment, if no changes.

Hope all gets sorted

PS: If they have left fault open, it will sit in Awaiting Appointment, and no further checks will be made unless they have rejected it back to BT Wholesale

Hope that helps