"...Good for you... now i'm downloading at over over a 6mb connection i'm lol'ing all the way..."

i raise you your lol'ing and throw in a LMFAO

http://www.speedtest.bbmax.co.uk/results.php?t=1205793627&v=3850990

Hi,
I used my own routers for ages, had the hub stuck in a cupboard upopened, until I had a problem when I had bt vision installed. I then went to the hub, as I needed some of the diagnostics. Apart from the lack of parental controls on the hub I've been impressed with it, and particularly like the integration with the hub phones, which make voip feel like a 'normal phone service'. (It's easy to add more phones, up to 5, and they are regularly available on ebay, brand new in box).

Problem with bt vision nw resolved (took persistence- see previous posts) but they got there in the end, and now regularly enjoy 6Mbps download speeds.

Regards
jawdrops

Thanks to everyone for all their help. Looks like I will be moving to BT, simply because even if they aren't the best, they appear to have some of the least complaints within the price range I'm looking for.

Cheers all!

bt broadband, as long as you dont need thd your ok freebies like talk and vision are great now you have broadband anywhere (ahead of its time imho) fusion as well, gamming pings are excellent, p2p and torrents suck at peek period hey do what i do dont do it when traffic management kicks in approx 3pm to midnightish and speeds are ok web surfing little slow (due to traffic management) peek time legit downloads i.e game patches software updates etc are all ok run at full speeds (again thank god they got the traffic managment software sorted) oh and btw vision fusion and btbb anywhere all work on a twentyfive hundred v shame they dont do them any more this little baby is definatley the best bt ever did

In reply to:

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they appear to have some of the least complaints within the price range I'm looking for.

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I hope they drop that price once they start selling all your browsing data to Phorm, after all you already paid them for the connection - why should they seek to earn more money from their customers by pimping private data harvested from those customers to overseas companies?

Dude you can opt-out of phorm... Yes it is an invasion of privacy but there is no saying it will come in to force as it has yet to be fully trialed.

Yes BT has problems but what i have learnt from my previous ISP's (nildram, plusnet, UKOnline) is that none of those are perfect and the fact that you do get more for your money with BT is great such as internet phone, hub -which i like, wifi access and vision... the list goes on.

Yes i had problems at first but nothin support didnt resolve within a good timescale and i just done a speedtest at 9pm and recieved a 6.6mb result which isnt bad at all apart from p2p is managed during peak times and is reduced to a crawling speed.

Hope whoever you choose you get what you are looking for..

Peace!!!

I'd have to agree with Phantom RJ, I used to be with Metronet, back in the glory days, I only had to speak to them twice, the second call, when answered went along the lines of

"When I rang yesterday, I was speaking to Dave"

"Oh, hang on, he's sat next to me, I'll pass you over"


Newnet were good also.

BTB .... I rang them on the second day of service,

'Where's my Homehub ?'
'There has been a problem, it'll be delivered on Wednesday now' (it came Monday). ' Is there anything else I can help with ?'
'Yes what are the addresses of BT Broadbands DNS servers ?

..on hold..

'192.168.1.254'
'surely thats the IP address of the Home hubs interface ?
'thats correct'
the home hub I have just told you I haven't received yet'
..silence..
so what are the DNS servers IP addresses ?

..5 minutes on hold..


'It's OK sir, BT Broadband doesn't use DNS'



......click.






If it weren't free

When you were with Metronet, the market was a tenth of the size.

<reminisce> I remember getting customer number 19 from the first ISP here in the South West, they popped round the corner to deliver a modem ( I think it was a 14.4 or was it a 9500?) to my office, then I popped in later to have a chat about DNS problems. Those were the days.

I love that BT dialogue, I had one that stone-walled me that went something like:

BT: Plug the Hub in and switch it on and tell me how many lights come on.
Me: There are no lights the psu is melted Im asking for a new Hub.
BT: Have any lights come on yet?
Me: There are no lights the psu is melted Im asking for a new Hub.
BT: Have any lights come on yet?

- repeat for about 5 minutes until the "Helpdesk" (sic) persons script accidently gets turned to a new page by a draught.

BT: We are now going to try to restore the firmware on the hub.
Me: The psu is melted Im asking for a new Hub.
etc

Ill save you the rest as I reach for the Rennies when I think about the remaining 30 mins of that conversation.

Why should market size have such a negative impact on the TS an EU gets ? Surely if the SP gets more punters, it can afford more 'good' TS/CS folk, why just flog it all down the river because you got successful ? Greed would be the only answer I can imagine.

Have you spoken to CARO/OMC recently ? They've not improved any since moving .... I presume there has been no marked increase in their customer base ?